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NimbleGen MS 200 Microarray Scanner Operator’s Manual v1.0
Problem/Error
Possible Cause(s)
Corrective Measure(s)
The dark value scan
could not be finished
successfully.
There is too much
noise on the signal.
Perform the ILC test.
If the problem persists, contact
Roche Microarray Technical
Support.
No array image is
created.
Slide was inserted
with microarray side
facing down.
Orient the slide in the slide
magazine with microarray side
facing upward.
Improper gain
setting(s) were
specified.
Verify gain setting(s).
Improper laser
intensity setting(s)
were specified.
Verify laser intensity setting(s).
Poor fluorescence
was realized.
Avoid degradation of labeled
samples on the array due to
exposure to light, ozone, and/or
humidity. Correct settings for PMT
gain and/or laser intensities. Run
the ILC test.
Barcode reading
failed.
No barcode is on
slide.
Verify the slide has a barcode.
Barcode is misplaced.
Check the position of the barcode
area.
Slide inserted in the
wrong direction.
Check the insertion direction of
the slide.
Barcode type is not
supported.
Check if the barcode type
matches specifications for Code
39 or Code 128.
Low contrast or soiled
barcode.
Clean or wipe the barcode area.
Check the quality of the etched
barcode.
Barcode area
specified in the
instrument software
does not match
barcode position on
slide.
Check and/or adjust the barcode
position in the Area Definition
Control.
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