
Rotor-Gene Q MDx CE User Manual 02/2022
149
6.12.1
Send Support E-Mail
The
Send Support Email
option in the
Help
menu allows you to send a support e-mail to QIAGEN
including all relevant information from a run. The
Save As
option will save all the information to a
file that you can copy onto a disk or across a network if you do not have access to e-mail on the
computer running the Rotor-Gene Q MDx.
If you use the support e-mail function on the laptop computer provided optionally with the Rotor-
Gene Q MDx (country dependent) for the first time you have to configure your e-mail settings.
Note
: You can make the entries of the IT manager of your company.
Configure the e-mail settings
Click the option
Send Support Email…
. The following window will open.
1.
Type in your name and click
Next
. The
Internet E-mail Address
window will open.