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PTI security systems Wireless Door Alarm System, Инструкция по установке и эксплуатации

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Wireless Door Alarm System

63

114A3873.D   rev. 7-2017

Troubleshooting 

For a 

new installation

,

 typical problems are related to the 

installation or configuration process. Start at step #1 on page 65  

and continue until the problem is found and resolved.

Existing installation (previously working)

Determine whether anything has been changed at the site. For 

instance, Has there been any new construction? This includes any 

changes to the site, adding units, reconfiguring units, changing 

or adding video surveillance components, changing any electrical 

wiring, roofing changes, painting, etc. Even with a small change, 

wiring can be disturbed or disconnected or something new can 

interfere with equipment operation. 

If the wireless multiplexer is not working, start at 

Step #1

 and 

proceed until the problem is found and corrected

If the multiplexer is working but no door activity is reported, 

start at 

step #7

 and proceed until the problem is found and 

corrected.

If some doors are reporting activity but others are not, start 

at 

Step #11 

and proceed until the problem is found and 

corrected.

If a group of transmitters has stopped working, start at s

tep 

#16

 and proceed until the problem is found and corrected.

Refer to “Testing the Installation” on page 57 for more 

information on isolating problems.  Make sure the problems are 

not related to routine maintenance, including battery replacement.

Содержание Wireless Door Alarm System

Страница 1: ...Wireless Door Alarm System Installation and Operation Manual www ptisecurity com 800 331 6224 114A3873 Rev D July 2017...

Страница 2: ...ver and or transmitter are prohibited except for changing the code setting or replacing the battery THERE ARE NO OTHER USER SERVICEABLE PARTS This device complies with part 15 of the FCC rules Operati...

Страница 3: ...aken when choosing a power supply voltage and current rating Long distance runs may require a remote power supply to be installed in line with an RB5 relay to ensure proper operation Do NOT run low vo...

Страница 4: ......

Страница 5: ...ecting the Wireless Multiplexer 25 Operating the Wireless Multiplexer 30 Displaying the Multiplexer Address and ID 31 Setting the Operating Parameters via Setup Mode 32 Relay 2 Function 36 Register Tr...

Страница 6: ...ge 12 18 VDC VAC Current 300mA maximum Relay Specifications Maximum Switching Voltage 30 VAC 24VDC Maximum Switching Current 1A NO NC Resistive Load Environmental Ambient Temperature 40 C to 85 C 40 F...

Страница 7: ...equire a properly installed and configured control system The wireless multiplexer and receiver will only work properly when installed and interfaced to the access control system The firmware revision...

Страница 8: ...ly consists of the transmitter box a mounting plate the door magnet and the assembly hardware Drawing 1 Wireless door Alarm transmitter shows the door transmitter components The mounting plate simplif...

Страница 9: ...transmitter assembly Before beginning the installation gather the following required tools and equipment Most of these tools are available from PTI Security Systems PL Premium Construction Adhesive S...

Страница 10: ...t be attached to the door with PL Premium adhesive and rivets or screws On thin metal doors such as roll up doors attach the magnet with a rivet tool using the rivets supplied by PTI Security Systems...

Страница 11: ...are designed to stack This feature allows the installer to compensate for the increased gap and additional mounting plates are available from PTI Mounting Door Transmitters The door type where the tr...

Страница 12: ...e top of the door This movement can create a gap too large for the magnet to work Additionally there must be very little movement when the door is latched from wind or other vibration Such movement ge...

Страница 13: ...7 2017 114A3873 D Wireless Door Alarm System the magnet and the transmitter very carefully during installation to allow for this See page 9 and page 11 for detailed roll up door installation instruct...

Страница 14: ...en the mounting plate 3 Position the box bottom with the magnet alignment mark facing toward the door and fasten the wireless box bottom to the mounting plate using two 6 32 x 3 8 pan head screws 4 Pl...

Страница 15: ...Alarm System Drawing 4 Overhead Door Jamb Mounting MAGNET ALIGNMENT MARK DIAGRAM A BOX COVER 6 32 x 3 8 PAN HEAD SCREW PC BOARD MOUNTING PLATE BOX BOTTOM MAGNET PLACEMENT DIAGRAM D O O R J A M B D O O...

Страница 16: ...all anchors and two 8 x 1 flat head screws to fasten mounting plate 3 Note Place the box and magnet out of the travel path of the toe plate and or the door handle 4 Position the box bottom with the ma...

Страница 17: ...GNET OUT OF TRAVEL PATH OF TOE PLATE OR DOOR HANDLE MAGNET ALIGNMENT MARK DIAGRAM A BOX COVER PC BOARD BOX BOTTOM MAGNET MOUNTING PLATE up to 1 2 PLACEMENT DIAGRAM D O O R H E A D E R 6 32 x 3 8 PAN H...

Страница 18: ...13 114A3873 D rev 7 2017...

Страница 19: ...the magnet as possible Use the alignment marks on the transmitter box to position the box and magnet Remember that swing doors can move due to wind or other causes If there is too much movement on th...

Страница 20: ...m construction adhesive to the back of the mounting plate and use two wall anchors and two 8 x 1 flat head screws to fasten mounting plate 3 Position the box bottom with the alignment marks facing tow...

Страница 21: ...T DIAGRAM 1 2 M A X L A T C H S I D E O F D O O R RIVET 2 PLACES WIDE ALIGNMENT MARK PC BOARD ALIGNMENT MARKS BOX BOTTOM BOX COVER MOUNTING PLATE MAGNET CENTER BAND 6 32 x 3 8 PAN HEAD SCREW 2 PLACES...

Страница 22: ...m construction adhesive to the back of the mounting plate and use two wall anchors and two 8 x 1 flat head screws to fasten mounting plate 3 Position the box bottom with the alignment marks facing tow...

Страница 23: ...M A X K N O B L A T C H S I D E O F D O O R WIDE ALIGNMENT MARK PC BOARD ALIGNMENT MARKS BOX BOTTOM BOX COVER MOUNTING PLATE MAGNET CENTER BAND 6 32 x 3 8 PAN HEAD SCREW 2 PLACES SCREW DETERMINED BY...

Страница 24: ...transmitter box or out of alignment adjust the position of the transmitter plate until the LED on the allignment tool turns ON Note that the tool is only a test unit only and not a transmitter When th...

Страница 25: ...ome cases usually roll up doors the construction of the door frame may require that the mounting plate extend beyond or hangs over the mounting surface If this setup is required use two mounting holes...

Страница 26: ...per alarm 3 In addition each transmitter box is equipped with mounting tabs protruding from each end of the box Only use these tabs if the transmitter is mounted in a secure area such as inside a lock...

Страница 27: ...ging the battery or when registering the transmitter with the multiplexer See Drawing 9 Reset switch location on page 22 If the battery is removed from or loose in the holder press the reset switch af...

Страница 28: ...umbers shown in the drawing refer to the components in the mounting hardware kit Drawing 11 Using external mounting tabs shows the mounting of the transmitter using the external mounting tabs The refe...

Страница 29: ...smitter Transmitter Transmitter unique ID unique ID to Channel Channel to rented unit records unique ID Each transmitter has a unique ID number that it transmits The wireless receiver records this ID...

Страница 30: ...s receiver Locating the Receiver It is good practice to mount the receiver close to the multiplexer it is connected to because every time a device is added to the programming a button must be pressed...

Страница 31: ...of three conduit knockouts in the back of the box These are double knockouts which allow room for inch or 1 inch conduit with compression fittings If a larger size conduit is needed the installer must...

Страница 32: ...s AI device in line and going out to the next AI device in line being careful not to cut the bare shield wire Strip inch of insulation off the end of each of the individual colored conductor wires 7 R...

Страница 33: ...2 DC 3 Earth Ground 4 Data 5 Shield bare drain 6 Data Drawing 13 P1 power and data wiring 9 Verify that the terminal slot has tightened down on the copper wire and not on the rubber insulation There...

Страница 34: ...94 ADJ IV WIRELESS Power and Data P8 1 V 2 No Connection 3 No Connection 4 RX 5 No Connection 6 GND Drawing 15 P8 relay wiring NC2 GND V RX TX ATE OR DOOR STRIKE LE refer to device r s instructions rr...

Страница 35: ...RE USE RELAY OUTPUTS OPTIONAL RS232 WIRELESS MODULE TO WIRELESS RECEIVER CABLE CAN BE UP TO 50 FEET LONG WIRELESS MODULE WIRELESS RECEIVER WIRE COLOR P8 1 V P8 4 RX P8 6 GND GND OUT 1 Vs BLACK WHITE R...

Страница 36: ...ct the desired option by pressing the key when it is shown on the display If CANCEL is selected or no key is pressed in a short period of time the display will resume normal operation TUESDAY 08 08 08...

Страница 37: ...number of the multiplexer and the firmware revision Line two the address of the multiplexer on the RS485 communication line This address is used by the controller to communicate with the multiplexer...

Страница 38: ...lay appears press the key to enter setup The multiplexer will ask for the setup password the factory default password is 8898 If an invalid password is entered the multiplexer will resume normal opera...

Страница 39: ...e used by the controller to communicate to the multiplexer Press the key to step through the available options NOTE The controller can only communicate to remote devices at 1 200 and 9 600 baud The ot...

Страница 40: ...word changes the factory default setup password While this message is displayed press the key the multiplexer will prompt for a new numeric password Enter the new password enter the same new password...

Страница 41: ...er alarms from the wireless transmitters The factory default is ENABLED Beep with Key Press Beep with Key Press controls the buzzer on the system When set to YES the multiplexer will produce a very sh...

Страница 42: ...options are 12 Hour and 24 Hour The factory default is 12 Hour Check in Fail Time Check In Fail Time in minutes 240 Press to Change PRESS WHEN DONE Check in Fail Time controls the length of time the...

Страница 43: ...rent Hold Time Aux Output Alarm Output Sets Relay 2 to activate when the controller sends an alarm In this mode it can be used to trigger an external siren or strobe light The controller determines th...

Страница 44: ...selected the multiplexer prompts for the Relay 2 hold time Note Relay 1 activity time is always controlled from the controller This option is designed to work with devices that use different hold tim...

Страница 45: ...g with system operation Transmitters can be registered one at a time or in a group Use the REGISTER A SINGLE TRANSMITTER when adding or replacing a transmitter Use the REGISTER A RANGE OF TRANSMITTERS...

Страница 46: ...Channel Set State Channel Saved End CHANNEL xxxx IS USED RE REGISTER IT Press for YES Press for NO PRESS RESET ON THE TRANSMITTER FOR CHANNEL xxxx PRESS WHEN DONE CHANNEL xxxx HAS BEEN REGISTERED Pre...

Страница 47: ...s are shown to the right of the decision icons 2 To begin the process press the key on the multiplexer until the REGISTER A RANGE OF DOOR TRANSMITTERS option displays then press the key 3 The multiple...

Страница 48: ...ncrement to next Channel ENTER FIRST CHANNEL NUMBER TO USE PRESS WHEN DONE PRESS RESET ON THE TRANSMITTER FOR CHANNEL xxxx PRESS WHEN DONE ARE YOU DONE ASSIGN ING TRANSMITTER Press for NO NO CHANNELS...

Страница 49: ...tions is used to remove the channel assignments from the multiplexer Use this function when removing or replacing transmitters Clear a Single Channel Registration This function clears a single transmi...

Страница 50: ...nt to remove all registrations select YES to begin the process While clearing all registrations the multiplexer will display the following message PLEASE WAIT Clearing Channel Registrations This proce...

Страница 51: ...table turns multiplexer and channel numbers as read by the controller into unit numbers which are used in reported event messages on screen This programmed reference table is the only way an end user...

Страница 52: ...Multiplexer Number Channel A0001 3 0001 A0002 3 0002 The Multiplexer Number is the address of the wireless multiplexer The Channel Number is the channel to which the transmitter is assigned Use the b...

Страница 53: ...following the message are the transmitter s registered channel numbers The controller looks up the channel number in the cross reference table If the channel is not assigned the event will report as...

Страница 54: ...erence to the unit number The actual reporting of the event depends on the configuration of the controller Tamper Secure 0001 Reports that a transmitter is now secured from the tampered state The numb...

Страница 55: ...Warns that a transmitter has not reported in the required time Each transmitter is scheduled t report to the multiplexer within a fixed amount of time If a transmitter fails to report the multiplexer...

Страница 56: ...r and channel numbers If the channel is assigned the event will report as Unit Low Battery with a reference to the unit number The actual reporting of the event depends on the configuration of the con...

Страница 57: ...m with a reference to the multiplexer number It indicates that the multiplexer dor has been opened Reporting this event can be disabled in the multiplexer stetup Dpenending of the settings in hte cont...

Страница 58: ...ith metal construction at least one repeater should be installed for any door transmitters located over 400 feet from the receiver Repeaters should be mounted so that every transmitter has multiple tr...

Страница 59: ...its location and checking for an appropriate response After the security system is completely installed the installer tests every door transmitter on the site over a period of one to two days The inst...

Страница 60: ...battery connector as shown in Drawing 18 5 Connect the external power supply at the point shown in Drawing 18 using 20 AWG or larger wire Route the cable from the transformer to unit through the left...

Страница 61: ...O BAT PWR TAMPER POWER RESET AU NZ Tamper button spring Tamper mounting hole Frequency pins factory preset Messaging mode factory preset Power Housing release tabs top bottom of case Antenna Reset but...

Страница 62: ...a Data Comm On event referenced to the multiplexer address Also check the communication is to look at the light emitting diodes LEDs on the wireless multiplexer board Just below the center of the boa...

Страница 63: ...ication status with the wireless receiver The LEDs have reference designators D39 and D41 on the board See Drawing 19 Components to check when Troubleshooting on page 5662 When the wireless multiplexe...

Страница 64: ...The LED at the top is labeled AC and should constantly lit See Drawing 20 Repeater LEDs on page 57 If the power goes out the LED labeled BATTERY will light up When the repeater is working the LED s la...

Страница 65: ...position for two to three seconds then remove it If the door transmitter is working properly the controller will show a Door Open or Door Alarm event followed by a Door Close event and a reference to...

Страница 66: ...k the doors to make sure the magnets are still in alignment and there is no excessive movement in the door Monitor the Door Activity Reports The site manager should regularly go over the site activity...

Страница 67: ...before the battery is completely drained This report resends to the wireless mux display and access control software every six hours until the battery is changed Under normal conditions the battery s...

Страница 68: ...h a small change wiring can be disturbed or disconnected or something new can interfere with equipment operation If the wireless multiplexer is not working start at Step 1 and proceed until the proble...

Страница 69: ...6 P8 RX TX V RTS CTS GND PORT2 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 D39 D41 D2 D3 D1 D5 D6 D4 P3 LCD1 PORT1 1 P9 J5 R94 D36 D38 ADJ IV connect to earth ground GRN BLK RED WHT SHLD AC DC AC DC to wirele...

Страница 70: ...power from the display or LEDs use a voltmeter to check for any voltage on connector P1 pins 1 and 2 See Drawing 20 Components to check when Troubleshooting on page 64 Yes Proceed to Step 2 No Check...

Страница 71: ...y D1 and D4 are blinking proceed to Step 6 Yes Proceed to step 7 No Check wiring and proceed to Step 5 5 Are any other devices set to the same address as the wireless multiplexer Check the addresses o...

Страница 72: ...e wireless multiplexer address the controller will not try to communicate with it Yes Proceed to Step 7 No Check the wireless receiver and retest 7 Is the wireless receiver connected to the wireless m...

Страница 73: ...y at the site See Drawing 20 on page 64 Additionally when the wireless multiplexer is powered up the display on the wireless multiplexer will show RECEIVER ON 0001 if the wireless receiver is connecte...

Страница 74: ...to Step 12 12 Has the specific transmitter unit reported Low Battery in the past Check the site activity log from the controller print out or the access control software Make sure that the battery is...

Страница 75: ...Security Systems for testing No Proceed to Step 15 15 Does a different transmitter work in the same location Use a voltmeter to measure the voltage on connector P1 pins 1 and 2 Yes Proceed to step 16...

Страница 76: ...T DECODE XMT LO BAT PWR TAMPER POWER RESET AU NZ Tamper button spring Tamper mounting hole Frequency pins factory preset Messaging mode factory preset Power Housing release tabs top bottom of case Ant...

Страница 77: ...ter has a low battery LED labeled DECODE flashes when any recognizable RF transmission is received LED labeled XMT lit when transmitting an RF transmission If the POWER light is OFF check the connecti...

Страница 78: ...ly moving due to wind or vibration from traffic 3 Check the wireless multiplexer The circuit boards cases and wiring should be checked for obvious damage i e vandalism burn marks from power surge ligh...

Страница 79: ...nas military bases airports radar power plants certain types of lighting cell phone towers and communications equipment are all examples RF generators that can cause interference problems PTI s equipm...

Страница 80: ...or any other warranties This warranty will not be modified or varied PTI Security Systems does not authorize any person to act on its behalf to modify or vary this warranty This warranty applies to P...

Страница 81: ...ems test at least once each week Changes in environmental conditions electric or electronic disruptions and tampering may cause the Product to not perform as expected Warning PTI Security Systems warr...

Страница 82: ...Site name Date Wireless unit address of doors Door or Unit Number Multiplexer Number Channel...

Страница 83: ......

Страница 84: ...For Technical Support Please Visit tickets ptisecurity com 114A3873 D Rev 7 2017...

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