Problems with PC operation
Maintenance/Troubleshooting
1-9
1.2.2 GP-Pro EX does not start or terminates
abnormally
Is an error message displayed?
At startup of Editor
Cause
If any of the following error messages appears, two or more GP-Pro EXs or different
versions of GP-Pro EX cannot be started.
Solution
The number of GP-Pro EXs that can run at the same time is two. Different versions of
GP-Pro EX do not run at the same time. Start the same version of GP-Pro EX as the one
currently running.
At startup of a project file
Cause
If an error message, as shown below, appears when opening a project file, the project file
you tried to open may have been created using the later version of GP-Pro EX. A project
file created by the later version of GP-Pro EX does not open by the lower version of GP-
Pro EX.
Solution
Use the same version of GP-Pro EX as or later version of GP-Pro EX than the one that
created the project file.
• For details about the error messages, refer to the following page.
)
“1.6.1 Software (GP-Pro EX)-related errors u Startup” (page 1-93)