When an error message is displayed (Error code list)
Maintenance/Troubleshooting
1-89
1.6.1 Software (GP-Pro EX)-related errors
Errors displayed during installation
GP-Pro EX
Transfer tool
Project Converter
Error Message
Cause and Solution
Reference
This OS (Operating System) is
not adequate to run GP-Pro
EX.
Confirm that the installation environ-
ment (OS) is compatible with the GP-
Pro EX, and retry the installation of the
GP-Pro EX with a compatible OS.
)
GP-Pro EX Refer-
ence Manual
“3.2.1 Required
for GP-Pro EX
Operating envi-
ronment” (page 3-
4)
Error Message
Cause and Solution
Reference
This OS (Operating System) is
not adequate to run Transfer
Tool.
Confirm that the installation environ-
ment (OS) is compatible with the trans-
fer tool, and retry the installation of the
transfer tool with a compatible OS.
)
GP-Pro EX Refer-
ence Manual
“3.2.2 Transfer
Tool Installation
Requirements”
(page 3-6)
Error Message
Cause and Solution
Reference
Project Converter can be
installed only in the environ-
ment
Where GP-Pro EX V1.50.000
or higher has been installed.
Install the Project Converter in an envi-
ronment where GP-Pro EX has been
installed.
)
GP-Pro EX Refer-
ence Manual
“2.1.4 Using the
Project Con-
verter” (page 2-
11)
Can not install Project Con-
verter.
The data condition of GP-Pro
EX is incomplete.
GP-Pro EX data is insufficient. After
re-installing GP-Pro EX, install the
Project Converter.
Can not install Transfer Tool in
the environment where
GP-Pro EX has already been
installed.
The GP-Pro EX installation was
incomplete. Follow the uninstallation
dialog prompts to uninstall GP-Pro
EX, and then re-install GP-Pro EX.
(When GP-Pro EX is installed, the
transfer tool is also installed.)
)
GP-Pro EX
Installation Guide