Problems with PC operation
Maintenance/Troubleshooting
1-13
1.2.3 Project files cannot be transferred
Transfer fails when a USB transfer cable is used.
Did you use the USB transfer cable which is provided by Pro-face as an
option (Model: CA3-USBCB-01)?
Cause
An unsuitable USB cable may have been used to transfer project files.
Solution
To transfer project files with a USB cable, use the USB transfer cable which is provided
by Pro-face as an option (CA3-USBCB-01).
Has the driver for the USB cable been installed?
Cause
The driver for the USB cable may not have been installed properly.
Solution
Follow the procedure below to check if the driver has been installed.
• Checking the installation of the driver
(1) Click the Start button and click [Control Panel].
(2) When [Control Panel] opens, double-click [System].