Problems with PC operation
Maintenance/Troubleshooting
1-29
Transfer fails when a modem is used.
Is an error message displayed?
Cause
A modem can be used to transfer screen data only. It cannot be used to transfer system data.
The project files updated with the following contents cannot be transferred either.
• When the system setting is changed
• When the configuration or setting of the protocol is changed
• When the runtime system and/or protocol version are different between the source
and destination
• When the version of the editor which generated the project is different
• When the type of fonts which is registered is different between the source and destination
• When the type or the version of I/O Driver is different between the source and destination
Solution
Close the error message dialog box, reset the changes to the previous status, and transfer
the project file again or transfer the project file by using USB or LAN.
Is the status of the GP one of the following?
The GP is in Initial Start Mode.
Cause
Since the GP does not have the runtime program, it cannot recognize the modem.
Solution
Transfer the project file first by using USB or LAN.
)
GP-Pro EX Reference Manual “33.8 Updating Remote Screen Data via Modem”
(page 33-49)
)
GP-Pro EX Reference Manual “33.3 Transferring Project Files via Ethernet (LAN)”
(page 33-12)
Continued
• For details about the error messages, refer to the following page.
)
“1.6.1 Software (GP-Pro EX)-related errors u When data is transferred with
modem” (page 1-126)
