Problems with PC operation
Maintenance/Troubleshooting
1-16
Password entry is required during operation. (Have you set a password?)
Cause
A password has been set for the transfer operation.
Solution
• If you forget the transfer password
Even if you forget the transfer password, you cannot cancel the password setting. You
need to delete the password information.
Set the GP offline and initialize the memory.
)
“2.14.1 Settings common to all Display models u Initialize User Memory” (page 2-
95)
• When you forget the reception password
When you forget the reception password, you cannot receive files.
Check if any backup files are saved in a location other than the GP.
Can you send a new project file?
Cause
If you can send a new project file to the GP, the data in the project file you tried to send
may have a problem.
Solution
Follow the procedure below to check if you can transfer a new project file.
(1) Create a new project file.
)
GP-Pro EX Reference Manual “5.2.2 Setup Procedure n Creating/Saving” (page 5-12)
(2) If you can send a new project file, the data in the project file you tried to send may have a
problem. Copy the data for the file to a new project file and transfer it. For the copy proce-
dure, see the following section.
)
GP-Pro EX Reference Manual “5.8 Copying a Screen from Another Project” (page 5-
• The contents which can be copied with [Copy from another Project] are the
contents of the base screen and window screen only. Since other contents
cannot be copied, you need to set them again.
