When an error message is displayed (Error code list)
Maintenance/Troubleshooting
1-151
At startup of WinGP
Error Message
Cause and Solution
Reference
Unable to load file [Root-
Frame.dll].
If the rootFrame.dll file is damaged or
does not exist, this error message
appears. In this case, re-install WinGP.
)
GP-Pro EX
Reference
Manual “37.3.2
Setup Procedure
n Install/Unin-
stall” (page 37-11)
This application has failed to
start because
∗∗∗∗
.dll was not
found. Re-installing the appli-
cation may fix this problem.
If the WinGP system configuration file
is damaged or does not exist, this error
message appears. In this case, re-install
WinGP.
[.ini] Initialization file is miss-
ing. Startup will use default
values.
If the PCRuntime.ini file is damaged or
does not exist, this error message
appears. In this case, the system will
start after all IPC settings are reset to
the initial settings.
Transfer the project file again.
—
Startup canceled because of
error.
If an error occurs for an unexpected
reason during startup, this error mes-
sage appears.
—
Please restart Windows.
After installation of WinGP, if you try
to start WinGP without restarting Win-
dows, this error occurs. Restart Win-
dows first, and then start WinGP.
—
Cannot continue because the
install path exceeds 200 char-
acters.
If the WinGP installation folder is in a
low-level directory or the pathname is
too long, this error message appears.
Uninstall WinGP once, and then re-
install it in a directory whose pathname
is within 200 characters.
)
GP-Pro EX Refer-
ence Manual
“37.3.2 Setup
Procedure n
Install/Uninstall”
(page 37-11)
Unable to use the WinGP API
communication function, which
requires installation of either
the WinGP SDK or Pro-Server
EX. Please confirm one of
these is installed.
If the API communication is enabled
and WinGP SDK has not been
installed, this error message appears. In
this case, re-install WinGP or install
Pro-Server EX.
Project Display Unit Setting:
∗∗∗∗∗
. Connected Display
Unit: PS-
∗∗∗∗∗
. Change dis-
play unit in the project settings
and then run transfer opera-
tion.
If the model specified in a project does
not match with the model of the copy
destination, this error message appears.
In this case, change the model speci-
fied in the project before executing the
copy operation.
)
GP-Pro EX Refer-
ence Manual
“5.14.6 [System
Settings] Setting
Guide n [Dis-
play]” (page 5-
111)