Messages and Troubleshooting
6-5
7110-A2-GB20-00
June 1997
Table 6-1.
Device Messages (2 of 2)
Device Message
What To Do
What Message Indicates
Password Matching
Error – Re-enter
Password
Password entered in the
Re-enter Password field of
the Administer Logins
screen does not match
what was entered in the
Password field.
Try again.
Contact your system
administrator to verify your
password.
Please Wait
Command takes longer
than 5 seconds.
Wait until message clears.
Test Active
A test is running and no
higher priority health and
status messages exist.
Contact service provider if test
initiated by the network.
Wait until the other test ends
and message clears.
Cancel all tests from the Test
screen.
Stop the test from the same
screen the test was started
from.
Troubleshooting
This DSU/CSU is designed to provide you with many years of trouble-free
service. If a problem occurs, however, refer to Table 6-2 for
possible solutions.
Table 6-2.
Troubleshooting (1 of 2)
Symptom
Possible Cause
Solutions
Alarm LED is on.
One of several alarm
conditions exists. Health
and Status displays the
alarm condition.
Refer to
Health and Status
Messages
, Table 4-2, for
recommended action.
Cannot access the
DSU/CSU via the
ATI.
The terminal is not set up
for the correct rate or data
format, or the DSU/CSU is
configured so it prevents
access.
1. Check the cable and
connections.
2. Set up your terminal or PC
emulation as shown in
Connecting to the Terminal Port
in Chapter 2.
3. Power the DSU/CSU on and off
and try again.
Device Fail appears
on the System and
Test Status screen
under Self-Test
results.
The DSU/CSU detects an
internal hardware failure.
Power the DSU/CSU off and on
and try again.
Contact your service
representative.