Section 700 - Operation
Chapter 7. SLT Features
S-ICX-64-700
S-ICX (International) issued April 2002
269
Attendant Group Calls
Description
You can call the attendant group from any extension by dialling the designated attendant number.
Operation
To call an attendant group:
Hardware Requirements
•
N/A
Considerations
•
Up to 20 extensions can be included in an attendant group.
•
The attendant pilot number is flexible.
•
If a member of an attendant group is for a virtual extension, multiple extensions in the attendant
group can be made to ring at once when the virtual number is dialled.
•
Attendant calls are always tone calls (i.e., not voice calls).
Busy Override
Description
Busy Override allows you to break into another user’s outside or intercom calls to relay urgent
information or to create three-party conference calls.
Operation
To set Extension Busy Override:
Action
Result
1. Lift the handset.
Intercom dial tone
2. Enter the attendant pilot number (default =
0
).
Action
Result
1. Lift the handset.
Intercom dial tone
2. Dial the extension number.
Busy tone
3. Enter the Busy Override code (default =
9
).
• Alert tone sounds to both extensions
(System programming required)
• Connection to both parties
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