Errors, Advisories, and Hazard Alarms
126
10
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Hazard Alarms
Hazard alarms occur either when the Pod is in a very serious con-
dition or something is wrong with the PDM. Hazard alarms are
continuous tones and each has an on-screen message. Follow
the instructions in the message to fix the alarm situation. For
details, see the table below.
When a hazard alarm occurs in the Pod, all insulin
delivery stops. Failing to address the situation could
result in hyperglycemia. If you had a temp basal or
extended bolus running when the hazard occurred,
the PDM will remind you of this.
Many hazard alarms (such as
Auto-off
) will cause
alert escalation and deactivation of the active Pod if
ignored. Be sure to respond to all alerts and alarms
when they occur.
For a hazard alarm caused by a
PDM error
or
System error
that displays “Call customer support,”
remove the Pod and call 800-591-3455 immediately
for Customer Care (from outside the United States,
781-457-5098).
Due to the serious nature of hazard alarms, you must
act promptly to resolve them.
1. Acknowledge the alarm condition by pressing
OK
, which silences the alarm.
2. Deactivate and remove the active Pod (see Chap-
ter 5, Using the Pod).
3. Activate and apply a new Pod (see Chapter 5,
Using the Pod).
If you ever need to return the PDM for repair or
replacement, contact your healthcare provider
for instructions on going back to treatment by
injections.
Use the form at the end of this
User Guide
to write
down all your settings from the Setup Wizard. You
can also attach a copy of the pump therapy orders
that you used during your training session. If you
ever need to reset your PDM, having these settings
handy will make setup very easy.
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