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Update your System

Update the system software on the user panel

Introduction

You can update the system software on the user panel with a USB device that includes a new
version of the software.

Before you begin

For an update of the system software, get the packages for the system software update from your
local representative.

You need a NTFS formatted USB device. Make sure the update files ([Open source package
(*_os.sup)] and [Software package (*_sw.sup)]) are present under the [USB:\Packages] directory
of the USB device.

NOTE

• The update process deletes all jobs on the system.
• During the update process the system is unavailable for approximately 20 minutes.
• The update contains a complete update of the operating system. As a result, all installed third-

party applications will be erased. You can reinstall the third-pay applications after the update.

Procedure

1.

Tap the system menu thumbnail on the user panel. The system menu opens.

2.

Tap on [System update] in the setup menu.

3.

Log in as a System administrator or Power user. The update wizard appears.

4.

Insert the USB device into the USB port on the user panel.

5.

Follow the instructions of the wizard.
During the update the system is not available. When the update is finished, the printer will restart.

6.

Remove the USB device before the printer restarts.

After you finish

You can check the current software version under System menu - [System update] on the user
panel, or under the [Support] - [Update] tab in Océ Express WebTools.

Update your System

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Chapter 5 - Maintain the Printing System

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Содержание plotwave 345

Страница 1: ...Operation guide Oc PlotWave 345 365...

Страница 2: ...representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Oc reserves the...

Страница 3: ...trademarks of Microsoft Corporation in the United States and or other countries Mozilla and Firefox are registered trademarks of Mozilla Systems Incorporated PostScript 3 is a registered trademark of...

Страница 4: ......

Страница 5: ...flow of the Oc ClearConnect user panel 32 The home screen 32 The job queue and the system menu 34 Presets templates and advanced settings 36 Job preview 37 The cloud 38 Chapter 3 Define your Workflow...

Страница 6: ...amping 88 What you need to know about presets 88 Set the default copy preset 89 Configure the custom copy preset 90 Set the default print preset 91 Configure the custom print preset 92 Make a custom p...

Страница 7: ...tScript 3 Driver to send a print job 148 Use Oc Publisher Mobile to send a print job 149 Print from your mobile device 151 Use FTP to send a print job 152 Use LPR to send a print job 153 Use the home...

Страница 8: ...the mains supply cable and the network cable 222 Switch on the printing system 223 Replace the Media 224 Remove a media roll 224 Unpack the media roll 227 Load a media roll position 1 229 Load a media...

Страница 9: ...int a demo print 276 Print a test print 277 Print the print density chart 278 Chapter 9 Support 279 Counter history 280 Settings in case of errors 281 Audit log 282 Remote Service configure the proxy...

Страница 10: ...Contents 10...

Страница 11: ...Chapter 1 Introduction...

Страница 12: ...n square brackets Button feature or value of the Oc PlotWave 345 365 user in terface text between angle brackets Key on your keyboard text between quotes Feature or value of the Windows operating syst...

Страница 13: ...carefully and make sure not to perform the described operations The use of heat resistant gloves is mandatory when you carry out the actions concerned The use of eye protection is mandatory when you c...

Страница 14: ...load website under the product name http downloads oce com Available as a PDF file Oc Large Format Systems Connectivity Administration guide On the download website under the product name http downloa...

Страница 15: ...ion Oc Publisher Select Documentation Availability User guide Oc Publisher Select On the download website under the product name http downloads oce com Available as a PDF file in multiple languages On...

Страница 16: ...Available documentation 16 Chapter 1 Introduction...

Страница 17: ...Chapter 2 Get to Know the Printing System...

Страница 18: ...inter Connect your Printing Sys tem on page 19 Define and configure the settings Define your Workflow with Oc Express WebTools on page 41 Daily use Use the printer for copy print and scan jobs Print J...

Страница 19: ...with or without the optional Oc Scanner Express requires a specific floor space working area as indicated in the illustration below 1560mm 61 4 1620mm 63 8 1403mm 55 2 60mm 2 4 600mm 23 6 803mm 31 6 C...

Страница 20: ...er connection at the left back of the printer A A B C 2 Plug the other side of the mains supply cable into the wall socket 3 Plug the network cable into the upper RJ45 connection port at the right bac...

Страница 21: ...e sure the mains supply cable A is plugged in Make sure the network cable C is plugged in Procedure 1 Switch on the power switch at the left back of the printer B A B C Switch on the printing system C...

Страница 22: ...only version 6 top delivery tray Delivery tray that collects the printed sheets 7 USB port USB connector to use a USB mass storage de vice to print from or to scan to 8 Oc ClearConnect multi touch us...

Страница 23: ...ide Illustration 1 Component function table No Component Description Function 1 residual toner compartment Gives access to the residual toner container The components of the printer left side Chapter...

Страница 24: ...the printer on the sticker above the power switch 2 upper back cover Open the upper back cover with the media jam clearance handle when you want to access the heater section in case of a media jam 3...

Страница 25: ...ia roll 2 Media placed on roll holder in second position NOTE The scanner calibration sheet is located at the back of roll 2 4 roll loading station Groove integrated behind the front cover of the medi...

Страница 26: ...e up button Button to Get the printer out of sleep mode Wake the printer up to full functionality 3 USB port Insert a USB key to Print a file directly from the USB key Save a scan file directly on the...

Страница 27: ...scription Function 1 top cover Closes off the scanner 2 original feeding table Use the original feeding table to feed the origi nal into the scanner face up 3 open levers Use the open levers to open t...

Страница 28: ...ff the scanner 5 open levers Use the open levers to open the top cover of the scanner 6 original support rollers A set of rollers to guide the original 7 scanner top cover rollers A set of rollers in...

Страница 29: ...he standard Top Delivery Tray If you use a different media type the printed output is always delivered at the back of the printer The Top Delivery Tray can collect up to 50 prints When the sensor dete...

Страница 30: ...ith a front original tray to hold and collect your originals Illustration 1 Position 1 Holds and collects the originals 2 Position 2 Access the media drawer lower the tray easily by pushing it down Th...

Страница 31: ...all the folder and configure the system For more information on folders visit the Es te company website and select your product Media compatibility with the folder Media name Compatible with the folde...

Страница 32: ...u In the dynamic bar you can access the system menu When you tap the system menu thumbnail a new window opens with a dynamic view of the system and printer setup set tings 3 Copy tile Scan tile Print...

Страница 33: ...ess The view shows the width and alignment of your document while it slides through the Smart Access 6 green button The green button is dynamic and appears on all screens in the bottom right corner of...

Страница 34: ...1 job and printer status View information on the job and the printing system such as Job information of the active job The printer status e g printing toner low folder connected etc 2 system menu Tap...

Страница 35: ...p you change media or refill toner 2 setup menu The setup menu gives general information on the printer In the list you can get access to Switch between first and second language Counters Test prints...

Страница 36: ...set tiles show the default settings for your job The presets are divided into categories such as Media Lay out etc When you tap a preset tile it gives quick access to a short list of other presets you...

Страница 37: ...age to see it in more detail You can shift between the various job files that are part of one location Swipe left or right to view the other job files Tap the Edit tile in the job pane to open the pre...

Страница 38: ...on how to use the cloud for print jobs see Use the cloud to send a print job on page 155 Concept of the cloud The cloud can be seen as a virtual network drive you use to send files to but also to sav...

Страница 39: ...art Access of the print tile user panel Select the file you want to print user panel Tap the green button user panel For scan jobs Insert the original and select the scan tile user panel Select the te...

Страница 40: ...The cloud 40 Chapter 2 Get to Know the Printing System...

Страница 41: ...Chapter 3 Define your Workflow with Oc Express WebTools...

Страница 42: ...ngs in Oc Express WebTools you must log in with one of three predefined user roles For more information see User roles and authorizations on page 44 Monitor the status of the printing system How to ac...

Страница 43: ...irefox The following languages are supported Dutch UK English German French US English Spanish Danish Italian Swedish Norwegian Finnish Portuguese Polish Hungarian Czech Japanese Simplified Chinese Tr...

Страница 44: ...assword for daily use of the system Overview of user roles and authorizations The table below displays the different user roles and the authorizations that belong to the role User role Description Key...

Страница 45: ...OTE Once you have logged in the log in lasts for the duration of the browser session If you have not been active for more than 30 minutes the session expires and you need to login again For security r...

Страница 46: ...ication of a setting it is advised to log out again Procedure 1 Click the log out hyperlink in the top right hand corner of the screen or 2 Close the screen of your internet browser Log out after your...

Страница 47: ...Administrator password or Power User password depending on the password you want to change A new window opens 3 Log in as Key operator to change the key operator password The default key operator pass...

Страница 48: ...Sleeping Energy saving state State when not all functionality is available due to printer sleeping Warming up State when not all functionality is available due to print er warming up Initializing Stat...

Страница 49: ...rvice States Icon Description no icon Remote Service is either disabled or enabled and connected to Oc Remote Service is enabled but could not connect to Oc Remote assistance to the system is enabled...

Страница 50: ...istrator To remotely shut down the printing system you can click on Shut down in the Support tab of Oc Express WebTools When the printing system is on you can also use this button to restart the syste...

Страница 51: ...press WebTools are default values for the general system behavior You can define a number of job settings in the printer drivers or the job submission tools The settings defined in the printer drivers...

Страница 52: ...settings group you want to edit for example Preferences System defaults Regional settings 2 Click directly on the value of a setting when you want to edit a single setting or click Edit in the settin...

Страница 53: ...configuration in the upper right hand corner of the screen A window opens 3 Scroll through the list of settings The first column displays the setting and the second column displays the values A indic...

Страница 54: ...s and the passwords for external locations are excluded from the file for security reasons License information is not included in the file either Procedure 1 Open the Configuration tab or the Preferen...

Страница 55: ...r Power user The loaded settings depend on the login profile Only the settings corresponding to the user login are loaded Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Resto...

Страница 56: ...restore the System Administrator settings To restore all the factory default settings you must log in as a Power User Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Restore...

Страница 57: ...e multi touch user panel under the Print tile For more information on the print presets see Set the default print preset on page 91 Overview of the Print job defaults Basic settings Open the Preferenc...

Страница 58: ...N ANSI etc Select Synchro to cut the print at the end of the image Select Custom numeric to cut the print at a specific length Custom print length Enter the cut length of your print job Add leading st...

Страница 59: ...0 Horizontal shift Define how much you want the image to shift horizontally in the chosen alignment position Vertical shift Define how much you want the image to shift vertically in the chosen alignme...

Страница 60: ...b settings Open the Preferences Copy job defaults settings tab Click Edit in the upper right hand corner of the General copy job settings Setting Description Productivity mode for copy Lines text only...

Страница 61: ...per right hand corner of the General scan job settings section Setting Description File extension for scan to PDF Enter any text string The string is the file extension for scan to PDF default PDF Fil...

Страница 62: ...y sent to the printer Jobs in a Smart Inbox You can use Smart Inboxes to manage your jobs When you open the Jobs tab in Oc Express WebTools the Smart Inbox section displays an overview of the Smart In...

Страница 63: ...the jobs waiting to be printed or scans waiting to be sent The options listed above the queue section allow you to move a selected job to the top of the queue to delete a job to retry sending a job o...

Страница 64: ...print edit send to save or delete the jobs Get an overview of all jobs on the system When you enable the Preferences System defaults Job management Display a view on all Smart Inbox jobs setting all...

Страница 65: ...tion NOTE The Smart Inboxes created in the Smart Inbox section are only visible on your personal browser When you send a print job to the specific Smart Inbox that Smart Inbox also becomes visible on...

Страница 66: ...n Publisher Express are not permanent Once the Smart Inbox is empty it will disappear Step Action 1 Select the Jobs tab 2 Click on Create new job in the Publisher Express section 3 In the Workflow sec...

Страница 67: ...x is empty it will always be available on the user panel Step Action 1 Open the Configuration Smart Inbox tab 2 Click on Create new A window opens 3 Enter a Name recognizable for the user This name ap...

Страница 68: ...art Inbox cannot be deleted and will always be present Close a Smart Inbox in the Jobs tab Smart Inbox section Step Action 1 Open the Jobs tab 2 Click on the X button at the right hand side of the Sma...

Страница 69: ...Printed Indicates that the job has been printed Attention needed General error message Account data missing State when the account data for the job is missing Overview of the job states in the Job qu...

Страница 70: ...name When the User authentication setting is enabled rights and the available settings can differ For more information see Enable user authentication on page 75 Procedure 1 Open the Preferences System...

Страница 71: ...dure 1 Open the Configuration Connectivity tab 2 Click Edit in the upper right hand corner of the Network adapter section Here you can edit all the settings of the group in one window or 3 Click on a...

Страница 72: ...cookies Procedure Step Action Value 1 Select Tools Internet Options Security Local intranet Custom Level 2 ActiveX controls and plug ins Binary and script behaviours Enable 3 Downloads File download E...

Страница 73: ...ernet browser you use set the required minimum browser security settings as indicated below NOTE You must enable cookies Procedure Step Action Value 1 Select Firefox Options Options 2 Content Block po...

Страница 74: ...select depends on the network card type Procedure 1 Open the Configuration Connectivity tab 2 Click on Edit in the Network adapter section or click on the Link speed and duplex mode setting 3 Select t...

Страница 75: ...urity Configuration tab 2 In the User access mode section click on the User authentication setting 3 Change the User authentication setting to the required authentication User name and password the us...

Страница 76: ...f hosts allows for flexible configuration For each of the hosts you can decide whether the communication from this host to the system needs to be encrypted by IPsec Procedure 1 Open the Security Confi...

Страница 77: ...host is allowed to connect to the printer IPsec station 1 Enable or disable IPsec IPsec is a security protocol that encrypts the communication between the host and the printer IPsec station 1 Pre sha...

Страница 78: ...tory default the e shredding function is disabled NOTE For more details on these settings please consult the Oc PlotWave ColorWave Systems Security manual Procedure 1 Open the Security Configuration t...

Страница 79: ...ite passes Custom allows you to define the number of passes manually The factory default is DoD 5220 22 M NOTE Only set the number of overwrite passes to a number higher than 1 if your security policy...

Страница 80: ...ty policy requires it An increase of passes can affect the performance Note that more passes take more time Before you begin Make sure that E shredding is enabled For more information see Enable or di...

Страница 81: ...s encryption of the print data between the client and the controller It can be easily used This self signed certificate has not been signed by a Certification Authority consequently the web browser wi...

Страница 82: ...s 3 Make the required settings fill in the fully required domain name or the IP address and the additional information 4 Click Ok to save The web server generates a certificate request The content of...

Страница 83: ...of the request in a csr file named certificate_request csr by default 6 Restart the controller 7 Send the content of this request to the Certification Authority Generate a new CA signed certificate C...

Страница 84: ...omplete all procedures to successfully import the certificate NOTE For more details on these settings please consult the Oc PlotWave ColorWave Systems Security manual Procedure 1 Open Oc Express WebTo...

Страница 85: ...ficate Check and import the root certificate Complete all procedures to successfully import the certificate Procedure 1 Open the Security HTTPS tab 2 Click on Import CA signed certificate 3 Select Int...

Страница 86: ...icate Procedure 1 Open the Security HTTPS tab 2 Click on Import CA signed certificate 3 Select CA signed certificate in Certificate type 4 Select Yes to validate the certificate against Java root cert...

Страница 87: ...import the root certificate Complete all procedures to successfully import the certificate Procedure 1 On each workstation open the web browser 2 Open the Certificates option of the browser For Intern...

Страница 88: ...is visible as a preset tile When you tap the default tile the other available presets are shown Set the presets in Oc Express WebTools In Oc Express WebTools you can make the settings for the print co...

Страница 89: ...ocedure 1 Open the Preferences Copy job defaults tab 2 Under User panel configuration Default presets for copy select the preset category you want to change for example Default layout preset 3 Select...

Страница 90: ...tom image preset for copy 3 Check the box next to the Custom image preset for copy setting to enable the preset and make it available on the user panel 4 Fill in a name and description that will be us...

Страница 91: ...etting in the tooltip Procedure 1 Open the Preferences Print job defaults tab 2 Under User panel configuration Default presets for print select the preset category you want to change for example Defau...

Страница 92: ...on Edit for example Custom image preset for print 3 Check the box next to the Custom image preset for print setting to enable the preset and make it available on the user panel 4 Fill in a name and de...

Страница 93: ...Open the Preferences tab 2 Select the Copy job defaults or the Print job defaults tab dependent of your custom preset 3 Under the preferred custom preset category select the custom preset setting For...

Страница 94: ...d the Font size 6 Choose the Stamp position on the original 7 Choose the Rotation and the Rotation angle when you want to turn the stamp on the original 8 Enter the Horizontal shift and Vertical shift...

Страница 95: ...scan templates on page 101 Actions per template Next to this you can perform actions per template When you move the mouse pointer over the template in the list you can see the available actions Icon...

Страница 96: ...name 01 02 03 etc Click on the home button on the user panel to update the scan templates Procedure 1 Select the Preferences Scan tab in Oc Express WebTools for the scan template 2 Click on Create new...

Страница 97: ...nces Scan tab in Oc Express WebTools for the scan templates 2 Click on Delete all at the right hand side 3 The system displays the message Do you want to delete all the templates 4 Click Ok to delete...

Страница 98: ...ls for the scan templates 2 Click on Import at the right hand side 3 Mark the Overwrite existing templates checkbox to overwrite existing templates When you do not tick the checkbox duplicate imported...

Страница 99: ...p file contains all available templates Procedure 1 Select the Preferences Scan tab in Oc Express WebTools for the scan templates 2 Click on Export all at the right hand side 3 Click Save to save the...

Страница 100: ...1 Select the Preferences Scan tab in Oc Express WebTools for the scan templates 2 Click on Restore factory defaults at the right hand side 3 The system displays the message Restore all factory defaul...

Страница 101: ...he preferred template The template window opens 3 Under File set the Display on the user panel setting to Yes or No 4 Click on OK to confirm your entry Result When you have selected Yes the templates...

Страница 102: ...tion you can print from or scan to the USB Mass storage device you inserted in the user panel FTP If you select this location you can print from or scan to a shared folder on a remote workstation via...

Страница 103: ...se the functionalities you want to use for USB Choose Print from and scan to when you want to enable print from and scan to USB Choose Print from only if you want to enable print from USB only Choose...

Страница 104: ...begin Make sure you enable the User authentication setting by selecting the value User name and password first For more information see Enable user authentication on page 75 Procedure 1 Open the Conf...

Страница 105: ...ox and not use the proxy settings 4 Under Enabled functionalities you can choose the functionalities you want to use for PlanWell Collaborate Choose Print from and scan to when you want to enable prin...

Страница 106: ...locations use the full HTTP URL for example http example webdav org 8080 repository 7 Select under Credentials whether or not the user has to log in to access the external location Select Prompt the u...

Страница 107: ...lidate the external location and give an error message if the validation fails In case of an error you can click Save to save the external location with the error or click Change to change the entries...

Страница 108: ...you do not select a specific external location for a job Procedure 1 Select the Configuration External locations tab 2 Under External locations select the external location you want to set as default...

Страница 109: ...the default print destination when the Override destination of print jobs setting is set to No as specified in the job ticket You can find this setting under Preferences System defaults Job managemen...

Страница 110: ...f the DNS server can resolve the hostname to an IPv4 address If any of previously mentioned checks do not solve the problem enter the remote host IPv4 address instead of the hostname Missing or incorr...

Страница 111: ...Server 6 Double click or select FileZilla server exe IMPORTANT Make sure you do NOT select FileZilla Server Interface exe 7 Click Open The Add an app or Add a program window displays again 8 Scroll do...

Страница 112: ...ernal location for the Scan to operations The test of the external location cannot be performed an inter nal error has occurred Restart the system and try again Troubleshoot the creation of an FTP ext...

Страница 113: ...ustomer s net work Check the network settings of the printer in Oc Express WebTools Primary DNS suffix Preferred DNS server Subnet mask Default Gateway Check with the System administrator if the DNS s...

Страница 114: ...that the destination folder exists on the remote host The specified user account has no write permission on this lo cation For scan to file check that the remote user has write per missions on the rem...

Страница 115: ...or incorrect path Check the path and the URL syntax There may be some strange characters in the path or an incorrect URL The user name or password is incorrect Check the remote user name and the passw...

Страница 116: ...format NOTE Every time you change the Measurement unit the controller recalculates the values from millimeter to inches and vice versa If you reverse to the original value of this setting a slight cal...

Страница 117: ...suitable time out period that does not interfere with the print productivity Procedure 1 Open the Security Configuration tab 2 Click on Edit in the User access configuration section or click on the Us...

Страница 118: ...ime NOTE It is not possible to disable the automatic shut down of the printer with this setting The printer will always shut down once in twenty four hours due to power saving regulations Procedure 1...

Страница 119: ...ocedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Go into sleep mode after setting 3 Enter a new value Thirty minutes is default 4 Cl...

Страница 120: ...edia request timeout setting determines whether the printer either deletes the job from the Job queue or puts the job in attention state Procedure 1 Open the Preferences System defaults tab 2 Click on...

Страница 121: ...edia types tab 2 Under Installed media types a list with the supported media types is displayed You can enable or disable media types to tune the system to your environment 3 Check the box in front of...

Страница 122: ...sizes tab 2 Under Supported media sizes a list with the supported media sizes is displayed You can enable or disable media sizes to tune the system to your environment 3 Check the box in front of the...

Страница 123: ...ettings in Oc Express WebTools Procedure 1 Open the Preferences Print job defaults tab 2 Go down to the list of pen numbers 3 Click on the value of the pen number that you want to change The pen setti...

Страница 124: ...processing performance is more important than print quality Large and complex PDF files are processed faster and use less memory NOTE You can only change the transparency flattening when the PDF rende...

Страница 125: ...ted correctly but the processing of the PDF files is slower Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the PDF rasterization settings section or click on the Wipeout co...

Страница 126: ...uced NOTE The setting does not apply for PDF or PostScript files Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the General non postscript rasterization settings section or...

Страница 127: ...nctionality the printer stops and request to load a new roll of the same size and type in the same media drawer location Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Pri...

Страница 128: ...lt setting Select this value if you have both small and large print jobs High Select this value when you have more large print jobs and you want to reduce the risk of having to abort the file transfer...

Страница 129: ...al 180 rotation Automatic landscape with additional 180 rotation Automatic media saving Automatic media saving with additional 180 rotation Procedure 1 Open the Preferences Print job defaults tab 2 Cl...

Страница 130: ...the sheet You can choose the following alignment settings Alignment mode Top left Top Top right Left Center Right Bottom left Bottom Bottom right Procedure 1 Open the Preferences Print job defaults t...

Страница 131: ...n your mobile device The following are required in order for this to work A Wi Fi infrastructure connected to the printer s network A compatible mobile device on which you can access and browse the fi...

Страница 132: ...ts to the network The user opens Oc Mobile WebTools on the device s web browser With Oc Mobile WebTools the user can print a file from the mobile device and the user is able to save a scanned document...

Страница 133: ...e QR card NOTE Enter information according to your IT policy Contact your system administrator for more information Mobile section in Oc Express WebTools Setting Action Wi Fi name on QRC sheet Enter t...

Страница 134: ...sy access to the printer Before you begin You need to edit the settings for the connectivity information in Oc Express WebTools first Only a System Administrator or Power User can edit the information...

Страница 135: ...scan application on your mobile device Scan the QR code displayed on the QR card Oc Mobile WebTools opens in the web browser of your mobile device When requested enter the password on the QR card in o...

Страница 136: ...Connect your mobile device to Oc Mobile WebTools 136 Chapter 3 Define your Workflow with Oc Express WebTools...

Страница 137: ...Chapter 4 Use the Printing System...

Страница 138: ...anner To release the original press the stop button on the user panel and tap Release the original under the Smart Access Procedure 1 Feed the original face up and centered on the original feeding tab...

Страница 139: ...ified time out period You can change the settings of your copy or scan job before you feed the originals Procedure 1 Feed the first original face up and centered on the original feeding table 2 The sc...

Страница 140: ...ghtly The carrier sheet is optional and not delivered with the machine You can order it on the company website or via your local representative Procedure 1 Open the carrier sheet and place the origina...

Страница 141: ...s 2 GigaByte Illustration Procedure Step Action Remarks 1 Open the Jobs tab This tab displays the following The Oc Publisher Express section An overview of all jobs that are currently available in the...

Страница 142: ...rf pci Edmics C4 c4 TIFF tif PostScript 3 ps licensed PDF pdf licensed JPEG jpg jpeg DWF dwf 4 Select the Preset and change the Settings if necessary Job settings that you change in Oc Publisher Expre...

Страница 143: ...ore information on how to create a Smart Inbox see Create and open a Smart Inbox on page 65 Procedure 1 Select the Jobs tab in Oc Express WebTools 2 Click on Open Smart Inbox 3 Click on the white fiel...

Страница 144: ...365 to Open the Oc PlotWave 345 365 application and connect to the printer Set up the application settings to your preferences Check the media and ink available in the printer Create the job Submit y...

Страница 145: ...the print settings in the bottom screen 5 Check the print preview 6 Click on the green print button to print the job 7 Track and manage a submitted job in the submitted jobs list Use Oc Publisher Sele...

Страница 146: ...oads com on page and select your product Oc Wide format Printer Driver 2 for Microsoft Windows Procedure Step Action Remarks 1 Open the file that you want to print in the source application AutoCAD or...

Страница 147: ...t enabled box of the Troubleshooting section to overrule the default values for the job set tings 6 Check all tiles in the printer driver and change the settings if necessa ry 7 Click OK to send the p...

Страница 148: ...rom the File menu of the applica tion click Print 3 Select the product name of your printer in the Printer area of the Print dialog box 4 Click Properties and Advanced When you select Properties you c...

Страница 149: ...r Mobile from the Play Store for Android devices or the App Store for iOS devices Illustration Procedure Add a printer to Oc Publisher Mobile Step Action Remarks 1 Open Oc Publisher Mobile on your mob...

Страница 150: ...ss WebTools Tap the hyperlink in the configura tion window This is useful to know the printer status enter accounting informa tion see your Smart Inbox see if there is an error Send a print job from O...

Страница 151: ...not printed Connect to Oc Express WebTools from a workstation Enter the accounting information to print the job Illustration Procedure 1 Go to the Print section and select New job The Print job window...

Страница 152: ...ion From a web browser Enter the address ftp hostname or IP address jobs in your workstation browser The printer has a dedicated FTP Jobs folder You cannot delete or change this folder It is created a...

Страница 153: ...tings are leading NOTE You must enable printing through LPR in Oc Express WebTools How to send a print job via LPR Type the following line command after the Command prompt lpr S hostname or IP address...

Страница 154: ...rst For more information see Enable and edit the Home folder on page 104 Procedure 1 Log in on Oc Publisher Express or any of the other job submitters using your credentials User name and password 2 C...

Страница 155: ...private and internal clouds Before you begin Create an external location via WebDAV in Oc Express WebTools to enable your cloud connection with the printer For more information see Create an external...

Страница 156: ...ot print job submission Issue Solution Unable to print a PDF file using Adobe Acrobat reader When you submit the print job File Print make sure you check the box Choose paper source by PDF page size i...

Страница 157: ...3 Driver to send a print job on page 148 Oc Publisher Mobile Use Oc Publisher Mobile to send a print job on page 149 Oc Mobile WebTools Print from your mobile device on page 151 Or submit a job via LP...

Страница 158: ...of your job Default the public Smart Inbox The jobs are listed in a new window 3 Select your job from the list 4 Tap the green button next to the job settings Do a default print job 158 Chapter 4 Use...

Страница 159: ...press WebTools For more information on how to submit a print job via Oc Publisher Express see Use Oc Publisher Express to send a print job on page 141 Do a default print job with direct print Step Act...

Страница 160: ...e USB location is active 2 Tap on the USB location in the print Smart Access A window with a list of the folders and files present on your USB key opens Swipe through the list and find the correct fil...

Страница 161: ...ivided into four categories Media Layout Image Finishing You can change the presets for all of these categories in Oc Express WebTools For more information on The preset concept What you need to know...

Страница 162: ...ach setting in Oc Express WebTools Preset category Media Setting Settings values Function Media type Any type List of media types The type of media you use Media size Any size List of media sizes The...

Страница 163: ...er the sizes manually Add a leading strip Adds a blank strip at the beginning of the out put From 0 to 400 mm or 0 to 16 inches Add a trailing strip Adds a blank strip at the end of the output From 0...

Страница 164: ...m 914 mm to 914 mm or 36 to 36 Vertical shift Shifts the image in the vertical direction after alignment to one of positions given in Align ment From 1219 mm to 1219 mm or 48 to 48 Scale 1 1 Scales th...

Страница 165: ...tegory Finishing Setting Settings values Function Delivery Top Delivery Tray Location on top of the printer that deposits the sheet face down NOTE Not all media types can be delivered to the Top Deliv...

Страница 166: ...t are used in the job settings section of your job Procedure 1 Feed the original face up and centered on the original feeding table The copy tile with the copy Smart Access is automatically selected o...

Страница 167: ...ivided into four categories Media Layout Image Finishing You can change the presets for all of these categories in Oc Express WebTools For more information on The preset concept What you need to know...

Страница 168: ...uppressed CAD color Use the preset for color CAD drawings Colors are converted to gray shades Line information is slightly en hanced while background is being suppressed slightly Photo Use the preset...

Страница 169: ...ach setting in Oc Express WebTools Preset category Media Preset Settings values Function Media type Any type List of media types The type of media you use Media size Any size List of media sizes The s...

Страница 170: ...o Standard the print is cut to a standard media size When set to Custom you must enter the sizes manually Add a leading strip Adds a blank strip at the beginning of the out put From 0 to 400 mm or 0 t...

Страница 171: ...16 Bottom Erase a strip from the bottom of the original From 0 to 400 mm or 0 to 16 Left Erase a strip from the left side of the original From 0 to 400 mm or 0 to 16 Right Erase a strip from the righ...

Страница 172: ...m 914 mm to 914 mm or 36 to 36 Vertical shift Shifts the image in the vertical direction after alignment to one of positions given in Align ment From 1219 mm to 1219 mm or 48 to 48 Scale 1 1 Scales th...

Страница 173: ...chosen Original type background compensation is auto matically applied or not Override Automatic by selecting On or Off The applied background compensa tion method depends on the chosen original type...

Страница 174: ...Define the lightness and the contrast of a scan Increase the value for mak ing a lighter copy and decrease the value for a darker copy When you make a copy darker the information becomes darker while...

Страница 175: ...o erase Area to erase length From 0 to 6000 mm or 0 to 250 The length of the area to erase Preset category Finishing Preset Settings values Function Delivery Top Delivery Tray Location on top of the p...

Страница 176: ...tings Monochrome CAD Drawings CAD grayscale Folded monochrome CAD drawing CAD grayscale Set the original type to Folded lines text Monochrome CAD drawings with marks from marker pens CAD color When co...

Страница 177: ...t colored originals such as colored CAD drawings Photo Used for photos and high resolution prints Photo gives a softer con trast than colored original Dark original Used especially for Diazo originals...

Страница 178: ...Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap the Layout preset 4 Tap Half size 5 Define the number...

Страница 179: ...original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Cut size under the Layout...

Страница 180: ...g to copy a specific area of the original For more information see Make a copy of a specific area of an original on page 181 Procedure 1 Feed the original face up and centered on the original feeding...

Страница 181: ...ap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Remove strip under the Layout preset The Top strip The Bottom strip The Left strip The R...

Страница 182: ...face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Area to erase under the Image pre...

Страница 183: ...y Layout on page 170 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with sett...

Страница 184: ...n even and high quality output Before you begin Use the Diazo mode for originals that have a changing cloudy background Dark and light Diazo originals or other light or dark originals with a changing...

Страница 185: ...s text draft Folded lines text Dark original Control the level of accents with the Lighter Darker setting You can for example decrease the Lighter Darker value to reduce the difference between foregro...

Страница 186: ...settings A list with settings opens 4 Tap Media source under the Media preset 5 Tap Media source in the new window 6 Select Manual from the list of settings 7 Define the number of copies and tap the...

Страница 187: ...to do this see Create a stamp on page 94 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all setti...

Страница 188: ...s 3 In the job pane on the right tap Create set The green button changes color and displays Add 4 Tap the green button to start scanning 5 When the printer releases the original insert the next origin...

Страница 189: ...face up and centered on the original feeding table 2 Select the scan tile on the user panel The scan Smart Access is visible 3 Select the preferred template in the Smart Access and tap the green butt...

Страница 190: ...ory installed and by default visible on the user panel Customize the use of templates to your needs first Create a new template For more information see Create a new template on page 96 Make templates...

Страница 191: ...page 201 Category File Setting Settings values Settings values Function File type Type TIFF TIFF multipage PDF PDF multipage PDF A PDF multipage JPEG CALS The file type of the scanned image The list o...

Страница 192: ...e are valid Changing Color mode resets File type Compression for TIFF and Compression for PDF to a default value Category Original Settings values Settings values Function Original type Lines text sta...

Страница 193: ...ne of the available standard sizes from the list The width of the original is a standard size NOTE Depends on the media series defined in Oc Express WebTools Custom You can enter a size within the ran...

Страница 194: ...o 400 mm or 0 to 16 Left Erase a strip from the left side of the origi nal From 0 to 400 mm or 0 to 16 Right Erase a strip from the right side of the orig inal From 0 to 400 mm or 0 to 16 Mirror On Of...

Страница 195: ...5 Define the lightness and the contrast of a scan Increase the value for making a scan lighter and decrease it for making a scan darker When you make a scan darker the information becomes darker while...

Страница 196: ...or mode is set to Grayscale colors will be scan ned darker than the grayscale in formation on the original The setting is disabled for the original types Photo Artwork Blueprint Category Workflow Sett...

Страница 197: ...gs Scan template Original document 01 Fast CAD B W Black and white CAD drawings when productivity or a small file size is an important factor Line information is enhanced and background is suppressed...

Страница 198: ...t 09 CAD color high light Color CAD drawings with marks from maker pens Colors become more saturated 10 Photo color Photo like originals with high color accuracy Advised settings for scan jobs 198 Cha...

Страница 199: ...Definition Photo Used for photos and high resolution prints Photo gives a softer con trast than artwork Artwork Used for artwork like colored originals with more defined color areas and transition be...

Страница 200: ...lly for Diazo originals Originals with a changing cloudy background Folded lines text Used for monochrome CAD drawings with folds Lines and wrinkles are suppressed For folded color CAD drawings use Co...

Страница 201: ...automatic compression value can be found on the user panel under the scan tile Tap the scan tile twice and select File type Set the compression to automatic under PDF compression when PDF is selected...

Страница 202: ...ble JPEG Maximum High Medium Low JPEG Not applicable Not applicable Maximum High Medium Low Color mode Black and White Color mode File type Organization Compression JPEG quality Black white TIFF TIFF...

Страница 203: ...age 96 Procedure 1 Feed the original face up and centered on the original feeding table 2 Insert a USB key into the USB port on the user panel The scan tile is automatically selected on the user panel...

Страница 204: ...page 104 Procedure 1 Log in on the printer user panel using your credentials User name and password 2 Feed the original face up and centered on the original feeding table 3 Select the scan tile 4 Sele...

Страница 205: ...x and is visible in Oc Express WebTools and in Oc Mobile WebTools 5 Open Oc Mobile WebTools on your mobile device 6 Open the preferred Smart Inbox section The scanned file is displayed here The Smart...

Страница 206: ...panel Step Action Result 1 Press the stop button For scan jobs the machine stops scanning immediately 2 For print jobs a dialog box appears asking if you want to delete the job Your print job is saved...

Страница 207: ...list in the bottom right corner of the screen select Clear system A wizard opens NOTE Make sure you have saved all the information All print and copy jobs are removed 3 Follow the steps in the wizard...

Страница 208: ...Clear the system 208 Chapter 4 Use the Printing System...

Страница 209: ...Chapter 5 Maintain the Printing System...

Страница 210: ...contains a complete update of the operating system As a result all installed third party applications will be erased You can reinstall the third pay applications after the update Procedure 1 Tap the...

Страница 211: ...lorer you must use Internet Explorer version 9 or higher Do not restart the printer during the upload and update process Procedure 1 Select the Support Update tab 2 Click on the Update button for an u...

Страница 212: ...e Support Update tab 2 Click on the Install button for an installation of the system patches 3 Browse to the location of the Software package oce patch file Select the file and click Open 4 Click Ok t...

Страница 213: ...take a few steps Procedure 1 Use the on off button at the front of the printer to turn the printing system off The lighted button starts to blink NOTE You can also use the Shut down button in Oc Expr...

Страница 214: ...2 Turn off the power switch at the back of the printing system A A B C Turn off the printing system 214 Chapter 5 Maintain the Printing System...

Страница 215: ...work cable from the network connection at the right back of the printer C A B C 2 Disconnect the mains supply cable from the wall socket 3 Disconnect the other side of the mains supply cable from the...

Страница 216: ...onnected you must first switch off and disconnect the printer see Turn off the printing system on page 213 and Disconnect the network cable and the mains supply cable on page 215 Close the media drawe...

Страница 217: ...ver 1 to remove it 5 Check if the level indicator arrow is exactly on the middle of the marker If no continue with step 5 If yes continue with step 9 Move and re adjust the printing system Chapter 5 M...

Страница 218: ...right front cover 11 to remove it and get access to the tools you need for the adjustment procedure 7 Loosen the nut with the key wrench Move and re adjust the printing system 218 Chapter 5 Maintain t...

Страница 219: ...wrench to adjust the level until the level indicator arrow is exactly on the middle of the marker 9 Lock the nut with the key wrench Move and re adjust the printing system Chapter 5 Maintain the Prin...

Страница 220: ...10 Place the lower right front cover back 11 Place the tools and the lower right front cover back Move and re adjust the printing system 220 Chapter 5 Maintain the Printing System...

Страница 221: ...12 Close the media drawer Move and re adjust the printing system Chapter 5 Maintain the Printing System 221...

Страница 222: ...wer connection at the left back of the printer A A B C 2 Plug the other side of the mains supply cable into the wall socket 3 Plug the network cable into the upper RJ45 connection port at the right ba...

Страница 223: ...ke sure the mains supply cable A is plugged in Make sure the network cable C is plugged in Procedure 1 Switch on the power switch at the left back of the printer B A B C Switch on the printing system...

Страница 224: ...inter Do not open the media drawer during the printing process CAUTION Watch your fingers when you handle the media roll If you want to remove an A0 media roll from position 2 make sure to bend your k...

Страница 225: ...Procedure 1 Pull firmly on the media drawer to open it 2 Roll the media back manually to remove the media from the metal paper guide 1 Remove a media roll Chapter 5 Maintain the Printing System 225...

Страница 226: ...ocking mechanism towards you and remove the roll holder from the core of the media roll Put the empty roll holder back into the drawer as shown in the illustrations 1 2 5 Remove the media roll from th...

Страница 227: ...e inside the core after you unpack the media roll This way you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later Procedure 1 P...

Страница 228: ...3 Carefully remove the media roll from the box 4 If present remove the other plug and any plastic on the media roll Unpack the media roll 228 Chapter 5 Maintain the Printing System...

Страница 229: ...ition 2 To improve productivity it is advised to load the most used media in the upper drawer CAUTION Watch your fingers when you handle the media roll Procedure 1 Pull firmly to open the media drawer...

Страница 230: ...icator on the roll holder and release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to place the media roll in the media drawer Load a medi...

Страница 231: ...6 Use both hands to turn the media roll backwards 1 until the media flap has passed the metal paper guide 1 Load a media roll position 1 Chapter 5 Maintain the Printing System 231...

Страница 232: ...of approximately 20 cm 7 9 in or hold the button and release it when the strip has the desired length 9 Close the media drawer NOTE Do not open the media drawer during loading 10 The user panel displa...

Страница 233: ...dia 10kg or more on position 2 has to be done by two people or with the help of external lifting tools Watch your fingers when you handle the media roll If you want to load an A0 media roll on positio...

Страница 234: ...icator on the roll holder and release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to place the media roll in the media drawer Load a medi...

Страница 235: ...6 Use both hands to turn the media roll backwards 1 until the media flap has passed the metal paper guide 1 Load a media roll position 2 Chapter 5 Maintain the Printing System 235...

Страница 236: ...of approximately 20 cm 7 9 in or hold the button and release it when the strip has the desired length 9 Close the media drawer NOTE Do not open the media drawer during loading 10 The user panel displa...

Страница 237: ...than 27 degrees Celsius or 80 degrees Fahrenheit and relative humidity is between 30 to 60 percent Avoid dust and direct sunlight Wrap unused paper in plastic to prevent it from absorbing moisture Na...

Страница 238: ...Roll Maximum Minimum Length 200 meters 650 feet 279 millimeters 11 inch minimum cut length Media types 238 Chapter 5 Maintain the Printing System...

Страница 239: ...onment with best print quality temperature is not higher than 27 degrees Celsius or 80 degrees Fahrenheit and relative humidity is between 30 to 60 percent Avoid dust and direct sunlight Wrap unused p...

Страница 240: ...4 36 E 36 44 ARCH1 range Media Width inch Length inch 15inch 15 21 21inch 21 30 E1 30 inch 30 42 Japanese range Media Width mm Length mm 440x594 440 594 660x841 660 841 800x1189 800 1189 880x1230 880...

Страница 241: ...ore it stops printing Before you begin You can leave the printer turned on when you refill the toner Make sure you use toner suitable for the Oc PlotWave 345 365 You must use only one bottle of toner...

Страница 242: ...ure 1 Open the toner compartment 2 Shake the toner bottle well Leave the bottle closed 3 Place the bottle on the refill opening of the toner unit Refill the toner 242 Chapter 5 Maintain the Printing S...

Страница 243: ...tle gently sideways to let the toner flow from the bottle 6 When the toner bottle is empty return the slider of the toner unit to the original position to close the refill opening and the toner bottle...

Страница 244: ...or not installed Place the empty container Replace the container to continue printing NOTE It is advised to replace the residual toner container every time you refill a complete toner bottle IMPORTAN...

Страница 245: ...container NOTE The residual toner container can be disposed normally 3 Place the empty residual toner container 4 Close the residual toner compartment Replace the residual toner container Chapter 5 M...

Страница 246: ...ransparent contact plates are dirty and static the original support rollers are dirty and you use transparent originals Procedure 1 Use both hands to push up the left and right scanner open levers to...

Страница 247: ...g out to clean the following parts of the scanner The original support rollers Rotate the rollers to clean them The transparent contact plates Wipe off any soiled areas 3 Wipe all the cleaned parts on...

Страница 248: ...ss the scanner top cover down gently with both hands to close it NOTE Check that the left and right scanner open levers are locked into position Clean the scanner 248 Chapter 5 Maintain the Printing S...

Страница 249: ...The media drawer on page 25 IMPORTANT Handle the calibration sheet with care Do not touch the black area of the calibration sheet with your fingers Before you use the calibration sheet wipe off any d...

Страница 250: ...Calibrate the scanner 250 Chapter 5 Maintain the Printing System...

Страница 251: ...Chapter 6 License Management...

Страница 252: ...ber to create a new license file 2 Get the host ID of your system The host id is needed to create a new license file 3 Send the list of new options the license number and the host ID to your local rep...

Страница 253: ...nse for Adobe PDF and Adobe PostScript 3 License for Adobe PS PDF Simplified Chinese fonts Chinese Simp PS fonts License for Adobe PS PDF Traditional Chinese fonts Chinese Trad PS fonts License for Ad...

Страница 254: ...ation job or if you want to save the current license situation Procedure 1 Open the Support Licenses tab 2 Click on the Save button A zip file is being downloaded 3 Select a directory on your workstat...

Страница 255: ...page 2 View which licenses you have and do not have Note the Option information and the license number down of the licenses you would like to have 3 Click on Host id and note the host id information d...

Страница 256: ...o search for the license file on the network 3 Browse the network and select the license file 4 Click Next read the step and click Next again 5 When the user agreement appears scroll down to the botto...

Страница 257: ...Chapter 7 Account Management...

Страница 258: ...e administrator publishes the account information dialog for Oc Express WebTools the user panel and other applications The bookkeeper uses Oc Account Console to retrieve and export the log data The bo...

Страница 259: ...or s workstation Purpose Oc Account Console has the following functionalities Manage preview and publish the account information dialog Retrieve and export the log files Manage the devices NOTE For th...

Страница 260: ...s and devices Values section Create values for each accounting field Import values with a CSV file Add values for each accounting field You add existing values to an accounting field Delete values for...

Страница 261: ...Start creating the statistics export The Licenses screen The license screen enables you to perform the following actions Determine the host ID necessary to receive a valid license file Select and acti...

Страница 262: ...or print a job from a USB key you must enter the required accounting data on the user panel The accounting data fields are displayed on the user panel No No accounting data is required Log file forma...

Страница 263: ...og to the printer 4 Enable accounting in Oc Express WebTools Result When you print via the driver Oc Publisher Express or Oc Publisher Select you will have to provide accounting information before you...

Страница 264: ...Workflow on the printer 264 Chapter 7 Account Management...

Страница 265: ...Chapter 8 Solve Problems...

Страница 266: ...er panel detailed information about the problem is displayed You can use this information to solve the problem NOTE If a media jam occurs often you can perform the following checks Is the media loaded...

Страница 267: ...Check if the original is damaged before you insert it Procedure 1 Use both hands to push up the left and right scanner open levers to fully open the scanner top cover A locking mechanism prevents the...

Страница 268: ...e with care IMPORTANT During normal use the fuser has to remain closed Only open it to remove the media after a media jam Procedure 1 Wait a few moments to let the heater cool down 2 Use the media jam...

Страница 269: ...er section 4 Press the green knob on the media jam clearance handle and close the upper back cover NOTE Make sure you close the upper back cover properly make sure you hear a click Clear a media jam i...

Страница 270: ...the media bypass section follow the help wizard on the user panel and take the following steps Procedure 1 Open the lower front cover 2 Lower the media bypass by pressing the handles on the left and t...

Страница 271: ...back cover with the media jam clearance handle to access to the jammed material For more information see Clear a media jam in the heater section on page 268 4 Pull up the media bypass 5 Close the lowe...

Страница 272: ...steps Procedure 1 Firmly pull the media drawer to open it 2 Remove any jammed printing material from the paper path and if necessary pull back the media and rewind it 3 Reload the media roll if neces...

Страница 273: ...borted The file is complex and the printer does not have enough memory to process it Try to print it from an application using the Oc Wide format Printer Driver for Microsoft Windows If the error pers...

Страница 274: ...the print queue because the time out of the media request expired and the Ac tion after media request timeout is set to Delete the job Reprint the job from the submission application or from the Smart...

Страница 275: ...multi page document split it into several scanned files The accounting data for the job are invalid The job has not been prin ted Correct the accounting data in the submission applica tion and reprint...

Страница 276: ...check whether the printer is working correctly Procedure 1 Tap the system menu thumbnail on the user panel A window opens 2 In the list on the right select Test prints A wizard opens 3 Select Demo pri...

Страница 277: ...test print provides information that can help to solve quality problems Procedure 1 Tap the system menu thumbnail on the user panel A window opens 2 In the list on the right select Test prints A wizar...

Страница 278: ...usage a positive value increases the toner usage NOTE This action can only be performed by a Key operator Procedure 1 Tap the system menu thumbnail A window opens 2 In the list on the right select Pr...

Страница 279: ...Chapter 9 Support...

Страница 280: ...counter history list when you want to display only the groups based on your sort criterion For example if you sort your counter history list by the column Job own er and you click on Group view the c...

Страница 281: ...ata of all re ceived jobs You can download the data under Support Maintenance click on Download the job data Service can access the job data when you encounter problems or for maintenance NOTE Only en...

Страница 282: ...system Download audit events and Clear audit events Log in as a System Administrator and select the Audit log in the Security tab Click on the Download audit events button to download a comma separat...

Страница 283: ...nfigure proxy 2 Set up the Proxy server Automatic proxy detection select this setting when you do not know all the proxy settings You can select this setting to let the system detect the proxy automat...

Страница 284: ...m is connected to Remote Service appears 3 Now the system is able to send data to the service organization For example Oc Meter Manager or Remote Service information NOTE For online viewing approval o...

Страница 285: ...currently accepting a connection and two arrows appear When the connection with the service organization is established a remote service operator service technician is able to operate the system and...

Страница 286: ...wnload them Procedure 1 Open the Support Remote Service tab 2 Click on Download log files in the upper right hand corner The system creates a zip file that contains the technical and audit log files i...

Страница 287: ...Chapter 10 Contact...

Страница 288: ...oce com Before you use your product you must always download the latest safety information for your product make sure that you read and understand all safety information in the manual entitled Safety...

Страница 289: ...Could you find the information you were looking for O Always O Most of the times O Sometimes O Not at all What did you use to find the required information O Table of contents O Index Are you satisfie...

Страница 290: ...t to Oc Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Netherlands Send your comments by E mail to itc userdoc oce com For the addresses of local Oc organis...

Страница 291: ...compensation 195 Basic settings 57 C CAD drawing custom scale 183 Calibrate the scanner 249 Calibration 249 Carrier sheet 140 Certificates 81 Change Settings 52 Check connection Remote Service 283 28...

Страница 292: ...tion Default 108 Set a default external location 108 Delete a specific area description 182 Delete active job 206 Delete Smart Inbox 68 Delivery destination Basic settings 57 Demo print print 276 Diaz...

Страница 293: ...ty 139 Internet Explorer Security settings 72 Introduction Oc Account Console 259 IPSec 76 Enable 77 J Job management settings 70 Job memory full 128 Job pane 36 Job preview description 37 Job queue 3...

Страница 294: ...dia type description 162 169 Media types 237 Media description 162 169 Mirror description 165 Layout settings 58 Mobile printing password 133 Move the printing system 216 Mozilla Firefox Security sett...

Страница 295: ...Preset copy job 89 Preset print job 91 Presets 36 88 for copy jobs 167 for print jobs 161 Preshared key 77 Preview your job description 37 Print a job 65 Print delivery description 165 175 Print densi...

Страница 296: ...gs 58 S Save licenses 254 Save settings 54 Scale description 163 170 Layout settings 58 make a half size copy 178 to another size 183 Scan a job 65 Scan destination description 102 Scan job defaults 6...

Страница 297: ...288 Switch off description 213 Switch on the printing system 0 0 System administrator 44 System menu 32 34 System monitor overview 48 System patches 212 System shut down or restart 50 T Template for...

Страница 298: ...out 117 V Vertical shift Layout settings 58 View the settings Oc Express WebTools 53 W WebDAV external location 102 troubleshoot configuration 115 working with the cloud 38 Wi Fi 133 Wipeout correcti...

Страница 299: ......

Страница 300: ...w canon ca Canon Europa Inc www canon europe com Canon Latin America Inc www cla canon com Canon Australia PTY Ltd www canon com au Canon China Co Ltd www canon com cn Canon Singapore PTE Ltd www cano...

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