•
Blinking amber, green, and blue: The extender access point is being configured
as a managed device in the Insight Instant Mesh WiFi network.
If the Power/Cloud LED does not stop blinking amber, green, and blue, see
Power/Cloud LED does not stop blinking amber, green, and blue on page 240.
When the configuration is complete, the Power/Cloud LED lights as follows:
•
Solid blue: The configuration is complete and the extender access point is ready
for operation. The extender access point functions in the Insight Instant Mesh
WiFi network and is connected to the Insight cloud.
4. Disconnect the extender access point and move it to the location where you intend
to use it.
5. At the new location, repeat Step 2 and Step 3.
6. Wait for the extender access point to resync with the root access point.
When the extender access point’s Power/Cloud LED lights solid blue, the extender
access point and root access point synced successfully.
If the extender access point and root access point did not sync, move the extender
access point closer to the root access point and try again. The extender access point
must be within the root access point’s WiFi coverage area to establish a good or fair
WiFi connection.
Troubleshoot WiFi connectivity for a WiFi
client device
If a WiFi client device cannot connect to the access point or the WiFi connectivity is not
normal, try to isolate the problem:
•
Make sure that the WiFi settings in the WiFi client device and access point match
exactly.
The WiFi network name (SSID) and WiFi security settings of the access point and
WiFi device must match exactly. Make sure that the WiFi client device uses the correct
passphrase for the WiFi network.
For information about accessing the access point for initial configuration over a WiFi
connection, see Connect to the access point for initial configuration on page 21.
•
Does the WiFi client device support the authentication and encryption that you
configured for the WiFi network?
For more information, see Change the authentication and encryption for a WiFi
network on page 70.
User Manual
243
Diagnostics and
Troubleshooting
Insight Managed WiFi 6 AX5400 Access Point Model WAX628
