QR code for rescue card
The QR code stickers are affixed to the B-pillar
on the driver's and co-driver's side.
In the event of an accident, rescue services can
use the QR code to quickly determine the cor-
responding rescue card for your vehicle. The
current rescue card contains, in compact form,
the most important information about your vehi-
cle e.g. the routing of electric cables.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
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the vehicle's operating status
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events
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malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example:
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operating conditions of system components.
For example, fluid levels
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the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
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malfunctions and defects in important system
components, e.g. lights, brakes.
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ambient conditions, e.g. outside temperature
This data is exclusively technical in nature and
can be used to:
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assist in the detection and rectification of
faults and defects
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analyse vehicle functions, e.g. after an acci-
dent
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optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When you use one of the available services,
technical information may be read from the
event data memory and fault data memory.
Services include, for example:
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repair services
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service processes
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warranty claims
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quality assurance
It is read by service network employees (includ-
ing the manufacturer) using special diagnostic
testers. Further information is available there if
required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information - if necessary, under
consultation with an authorised expert - could
be traced to a person.
Examples include:
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accident reports
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damage to the vehicle
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witness statements
Further additional functions which are contrac-
tually agreed upon with the customer likewise
allow specific vehicle data to be obtained from
the vehicle. Such additional functions include
vehicle locating in an emergency, for example.
Introduction
35
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