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INTRODUCTION
WARRANTY INFORMATION
Oxidation Catalyst (DOC) DPF Systems,
is not covered by the emission warranty.
NOTE
In response to customer requests, Mack
Trucks may build vehicles with engines
supplied by other manufacturers. In these
cases, each engine manufacturer through
its service organization, is responsible for
emission control systems warranty on all
parts of the engine assembly, as
furnished.
NOTE
Any unauthorized adjustments to the
emission control components can cause
severe damage to the engine.
1
Repairs by Mack Trucks
Dealers, Sub-Dealers and
Service Dealers
Repairs covered by the Emission
Control Systems Warranty will be
performed by any authorized Mack
Trucks repair facility with no charge
for parts and labor (including
diagnosis), using Mack parts for any
part of the emission control systems
covered by this warranty and found
defective.
2
In an Emergency
In an Emergency where an
authorized Mack Trucks facility is not
available, repairs may be performed
at any available service
establishment, or by the owner,
using any replacement part, within
the limitations of paragraphs 3 and 4
in this section. An emergency
condition exists under this section if,
after 30 days, repairs have not been
completed or parts are not yet
available. Mack Trucks will reimburse
the owner for such repairs that are
covered under this warranty,
including diagnosis, not to exceed
Mack’s suggested retail price for
parts replaced and labor charges
based on Mack’s recommended time
allowance and geographically
appropriate hourly labor rate.
Replaced parts and paid invoices
must be presented at a Mack Trucks
facility as a condition of
reimbursement for emergency
repairs performed elsewhere.
3
Repairs by Non-Mack Trucks
Facilities
Owners may elect to have
maintenance, replacement, or repair
of emission control systems
performed by any repair facility, and
may elect to use parts other than
Mack parts without invalidating the
warranty on other components, but
the cost of such service or parts will
not be covered by Mack Trucks
under its warranty.
4
Use of Non-Mack Trucks
Parts
Use of replacement parts which are
not the equivalent of Mack parts may
impair the effectiveness of emission
control systems. If other than Mack
parts are used, the owner should
obtain assurances that such parts
are warranted by their manufacturer
to be the equivalent of Mack parts in
performance and durability. Mack
assumes no liability under this
warranty with respect to parts other
than Mack parts; however, the use of
non-Mack parts does not invalidate
the warranty on other components
unless non-Mack parts cause
damage to warranted parts.
5
Maintenance and
Maintenance Records
The vehicle owner is responsible for
the performance of all required
maintenance specified in this
manual. Mack Trucks will not deny a
warranty claim solely because there
is no record of maintenance;
however, Mack Trucks may deny a
warranty claim if failure to perform
required maintenance results in the
failure of a warranted part. Receipts
or other records covering the
performance of scheduled
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