MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 217
Direct Voice Mail
Feature Interactions
1
7
Coverage
Direct Voice Mail overrides coverage-inhibiting features such as
Coverage Off, Coverage VMS Off, and Coverage Inside Off.
Direct Station
Selector
On a Queued Call Console’s DSS, the Direct Voice Mail button is a fixed
button, the rightmost button in the second row from the bottom.
Forward/Follow Me
In Release 4.0 and later systems, if Forwarding is active and Delayed
Forwarding is not set to 0 rings, pressing the Direct Voice Mail button at
the forwarding extension while a call is ringing on a button causes the call
to go directly to voice mail coverage and does not get forwarded.
In Release 3.0 and later systems, a call that is transferred to an extension
using Direct Voice Mail is not forwarded.
Headset Options
When an MLX telephone user (except for a QCC operator) transfers a call
using Direct Voice Mail, Headset Auto Answer is turned off and must be
turned on manually to resume using the feature.
Transfer
A user with a Direct Voice Mail button can activate Direct Voice Mail after
starting to transfer a call. While a transfer is being made, press the Direct
Voice Mail button to transfer the call to the extension’s voice mail.
Complete the transfer as usual by pressing the Transfer button or
hanging up.