MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 321
HotLine
The Personal Speed Dial number used at a single-line telephone HotLine can be
an inside extension number, an outside number including Automatic Route
Selection (ARS) or pool access codes (Hybrid/PBX mode only), a long-distance
service access code, or an Idle Line Access code (usually
9
). Personal Speed
Dial numbers are limited to 40 characters.
A HotLine extension can access any personal, SA, or ICOM line normally used for
outgoing voice calls, as programmed using Automatic Line Selection (ALS) or Idle
Line Access (Key and Behind Switch modes). For outside calls, a personal line is
recommended. For more information see
‘‘Automatic Line Selection and
Ringing/Idle Line Preference’’ on page 56
(Key and Behind Switch modes),
‘‘Personal Lines’’ on page 421
, and
‘‘System Access/Intercom Buttons’’ on page
SECURITY
l
ALERT:
!
If a HotLine extension dials out on a loop-start line, it must supply reliable
disconnect and be programmed with Reliable Disconnect enabled.
Otherwise, a caller may be able to make a toll call on the line after hanging
up on a HotLine call.
If a HotLine extension is not intended to receive calls, its lines should be set to No
Ring.
Considerations and Constraints
2
3
The first Personal Speed Dial number (code 01) can be programmed at the
single-line telephone prior to its assignment as a HotLine extension. After an
extension is programmed as a HotLine, the Personal Speed Dial code can be
programmed only once. Subsequent changes must be made using centralized
telephone programming.
Because switchhook flashes are not recognized from HotLine extensions, Hold,
Conference, and Transfer features are not available.
HotLine extensions cannot dial Night Service passwords. For this reason, the
Night Service Exclusion Lists may have to include HotLine extensions.
Alternatively, the numbers dialed by HotLine extensions may have to be added to
Night Service Emergency Lists.
The HotLine feature can be used with tip/ring devices such as modems, but is not
intended for this use.
Many features cannot be used at HotLine extensions. Examples include Last
Number Dial, Saved Number Dial, Pickup, and Park. Features not normally
available to single-line telephones (such as Do Not Disturb) are also unavailable
to HotLine extensions. However, other features such as calling restrictions and
ARS can be used at HotLine extensions. See the “Feature Interactions” topic in
this section for more information.