MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 146
Coverage
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A calling group can be assigned through system programming as a
receiver for up to 30 coverage groups.
When a calling group is programmed as a receiver for a coverage group, a
call to a coverage group member enters the calling group queue and waits
for an available calling group member. When the call rings at an available
member’s telephone, it stops ringing at the sender’s telephone and the
sender’s green LED turns off. Because calling group calls are queued, a
calling group member cannot distinguish a coverage call from any other
type.
Group Coverage by a calling group is used to provide coverage by a voice
messaging system (VMS).
In Release 4.1 and later systems, the system manager can control the
delay before calls are sent from each sender’s extension to Group
Coverage receivers. When Individual and Group Coverage are combined,
the Primary Cover Ring Delay controls the interaction between Group and
Individual Coverage for each extension.
summarizes
the ways that these options work together as well as with fixed systemwide
settings. Further information about interactions between Group and
Individual Coverage is included later in this section, in the topic
of Individual and Group Coverage’’ on page 148
.
NOTE:
If a calling group is assigned to take calls for a coverage group, no
other types of receivers—multiline telephones with Group Cover
buttons or the QCC queue—can be assigned for that coverage
group.
Selective Coverage
6
When an extension has calls covered, all of its eligible calls are covered unless
the sender uses one of the following coverage options:
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Coverage Off turns off all coverage. (If a Group Coverage sender uses
Coverage Off, other telephone users can use Group Pickup to answer the
sender’s calls; however, they cannot use Individual Pickup.)
To turn coverage off or on, the sender must have a programmed Coverage
Off button.
■
Coverage Inside prevents or allows coverage of inside calls:
— With Coverage Inside Off, only outside calls are covered.
— With Coverage Inside On, inside and outside calls are covered.
To use Coverage Inside Off/On, the sender must use the programming
code or select it from the display of a display telephone (using
ListFeature
) in extension programming. It cannot be programmed on a
button.
