MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 115
Calling Restrictions
Callback
In Hybrid/PBX mode, a user with a restricted extension can use Callback
for a busy pool because restrictions are based on the specific line/trunk
being used to make the call. When a line/trunk in the busy pool is
available, the system checks for restrictions assigned to the extension. If
the extension is restricted, the user hears a fast busy signal to indicate
that the call is not allowed.
Centrex Operation
Centrex users should not be assigned calling restrictions because the
calling restrictions should be assigned through the CO.
Conference
A user with an outward/toll-restricted extension cannot add an outside/toll
participant to a conference unless the participant’s number is on an
Allowed List for that extension.
Coverage
In Release 2.1 and later systems, users answering calls on Cover buttons
can generate touch tones (for example, dialing a
1
to accept a collect call)
if their extensions are not outward- or toll-restricted. If the telephone is
outward- or toll-restricted, the user hears the touch tones, but the tones
are not sent out over the line.
Directories
Using a marked System Directory listing to dial a number overrides any
calling restrictions (such as toll or outward restrictions) assigned to the
extension.
Display
Call Denied
appears on an MLX display when a call is denied because
of calling restrictions. The message is not shown on an analog multiline
display telephone.
Extension Status
To allow users in the Hotel configuration of Extension Status to dial
emergency or other selected numbers when the extension is in Status 1
or 2, the extension must be assigned to an Allowed List.
Forward and
Follow Me
A user with an outward- or toll-restricted extension cannot forward calls to
a number (outward or toll) unless the number is on an Allowed List for that
extension. No error tone sounds when a user with a restricted extension
activates the Forward feature; however, when a call is received at the
extension, the system checks restrictions and denies the forward if the
number is not on the Allowed List.
HotLine
Calling restrictions can be applied to HotLine extensions (Release 5.0
and later systems).
Night Service
For Night Service with outward restriction, a Night Service Emergency
Allowed List must be created; it consists of emergency numbers that can
be dialed from any extension without dialing the password (10 emergency
numbers, 9 digits each). Any restrictions assigned to an extension on the
Night Service Exclusion List are in effect when Night Service is activated.
Personal Lines
A user at an outward-restricted extension cannot dial a restricted number
(outward or toll) on a personal line unless the number is on an Allowed
List for that extension.
Pools
Specific pools can be restricted from being used for outgoing calls by
assigning a pool dial-out code restriction to extensions.