MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 338
Integrated Administration
Reliable Disconnect
Press
(
Choices
) and select
YES
(Reliable Disconnect) or
NO
(Unreliable
Disconnect).
When an outside caller on a loop-start line hangs up on Automated
Attendant or Call Answer, a setting of
NO
may result in lost jack availability
or recording of dial tone or messages from the telephone company (such
as, “Please hang up and dial again”). To prevent this from happening,
reliable disconnect should be set to
YES
. If Automated Attendant is allowed
to transfer calls to outside numbers and has access to any loop-start lines,
reliable disconnect
must
be set to
YES
.
NOTE:
You should find out whether your loop-start lines/trunks provide
reliable disconnect.
Delay Ring and Coverage Delay Ring
Change these values by positioning the cursor in the appropriate field and
entering a new value. The range for Delay Ring is 1 to 6 rings; the range for
Coverage Delay Ring is 1 to 9 rings.
The combined total of these two values should be less than either the VMS
transfer return interval or the transfer return time. This ensures that a
transferred call always rings at a coverage point before the applicable
return timer expires and the call either is transferred to the alternative
destination (in the case of a transfer from AUDIX Voice Power) or returns
to the transfer originator (in the case of a transfer from any other
extension).
VMS Transfer Return Interval and Transfer Return Time
Change these values by positioning the cursor in the appropriate field and
entering a new value. The range for both timers is from 0, which never
returns or redirects transferred calls, to 9 rings.
The VMS transfer return interval governs how long a call transferred from
an AUDIX Voice Power extension rings before it is redirected; the transfer
return time governs how long a call transferred from any other extension
rings before it returns to the transfer originator.
Each of these values should be greater than the combined total of the
Delay Ring and Coverage Delay Ring values. This ensures that a
transferred call always rings at a coverage point before the applicable
return timer expires and the call either is transferred to the alternative
destination (in the case of a transfer from AUDIX Voice Power) or returns
to the transfer originator (in the case of a transfer from any other
extension).