Lenovo System x3650 M4 HD, Инструкция по установке и обслуживанию

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Step 2. Remove the software or device that you just added.
Step 3. Run Dynamic System Analysis (DSA) to determine whether the server is running correctly (for
information about using DSA, see Appendix C “DSA diagnostic test results” on page 977).
Step 4. Reinstall the new software or new device.
General problems
Use this information to solve general problems.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
A cover latch is broken, an
LED is not working, or a similar
problem has occurred. If the part is a CRU, replace it. If the part is a microprocessor or the system board,
the part must be replaced by a trained technician.
The server is hung while the
screen is on. Cannot start the
Setup utility by pressing F1.
1. See “Nx-boot failure” on page 164 for more information.
2. See “Recovering the server firmware (UEFI update failure)” on page 162 for
more information.
Hard disk drive problems
Use this information to solve hard disk drive problems.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
A hard disk drive has failed,
and the associated yellow hard
disk drive status LED is lit.
Replace the failed hard disk drive (see “Removing a hot-swap hard disk drive” on
page 210 and “Replacing a hot-swap drive” on page 211).
A newly installed hard disk
drive is not recognized. 1. Make sure that the installed hard disk drive or ServeRAID adapter is supported.
For a list of supported optional devices, see http://www.lenovo.com/
serverproven/.
2. Observe the associated yellow hard disk drive status LED. If the LED is lit, it
indicates a drive fault.
3. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert
the drive, making sure that the drive assembly connects to the hard disk drive
backplane.
4. Observe the associated green hard disk drive activity LED and the yellow
status LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the
drive is recognized by the controller and is working correctly. Run the DSA
diagnostics program to determine whether the drive is detected.
Chapter 4
.
Troubleshooting
141