Disruptions
User Manual H12 / SCAMAX® 8x1 - Version 2019.12
9.5.
Image Disruptions
In many cases, image disruptions can be eliminated by cleaning the Scan Areas (
see chapter
) or
possibly by a White Calibration (
Contact administrator
). If both actions are carried out unsuccessfully,
other causes and their elimination are listed in the following passage
9.5.1.
Poor Image Quality
Error
:
Smaller letters or characters are digitized mutilated or chunky.
Cause 1
:
Incorrect settings in the scan profiles.
Remedy 1
: Check the image settings in the scan profiles, including brightness, contrast or gamma
values.
Cause 2
:
Unfavorable color of documents. Background and character colors do not have
enough contrast (at B/W images).
Remedy 2
: Use of color filter features is recommended.
Cause 3
:
LED Illumination Unit is soiled or partially damaged,
so that a uniform illumination is no longer provided.
Remedy 3
: Please contact your service technician.
Cause 4
:
Maladjusted or defective Camera Module.
Remedy 4
: Please contact your service technician.
9.5.2.
Lines in the image
Error
:
Scanned B/W images have black or white, color images also colored, vertical stri-
pes.
Cause 1
:
Hanging scraps of paper, staples or the like in the Scan Plane
or soiled Glass Guides of the scan area.
Remedy 1
: Open scanner, remove any residue, clean Glass Guides.
Cause 2
:
LED Illumination Unit is soiled or partially damaged,
so that a uniform illumination is no longer provided.
Remedy 2
: Please contact your service technician.
Cause 3
:
Scan CCD soiled or defective.
Remedy 3
: Please contact your service technician.