Hybrid Ultra
855-350-050_Rev2.0_Instruction Manual
viii
In no event shall ICT be liable for any special, indirect, or consequential
damages such as, but not limited to, loss of use, business or goodwill, loss
of revenue, or loss of profits, which may result, either directly or indirectly,
from defects in products provided by ICT.
This Warranty will be void if the product has been subjected to misuse,
neglect, accident, exposure to environmental conditions not conforming to
the products’ limits of operation, improper installation or maintenance,
improper use of an electrical source, defects caused by sharp items or by
impact pressure, a force majeure event, has been modified or repaired by
anyone other than ICT or its authorized representative, has been subjected
to unreasonable physical, thermal or electrical stress, improper
maintenance, or causes external to the unit including but not limited to
general environmental conditions such as rust, corrosive atmospheres,
sustained temperatures outside the specified operating range of the
equipment, exposure to power surges and/or electrical surges, improper
grounding, mold or dust, animal or insect damage, water damage or
immersion in liquid of any kind, or if the serial number has been altered,
defaced, or removed.
ICT does not control the installation and use of any ICT product.
Accordingly, it is understood this does not constitute a warranty of
performance or a warranty of fitness for a particular purpose. This Warranty
represents the entire agreement between ICT and Purchaser with respect
to the subject matter herein and supersedes all prior verbal or written
communications, representations, understandings, or agreements relating
to this subject.
Return Material Authorization Procedure
1.
Request RMA number from ICT through telephone, e-mail, or website
from Monday to Friday between 8:00am and 4:30pm Pacific Time.
•
North America toll-free:
+1 877.930.0717 ext. 810
•
International:
+1 604.856.6303 ext. 810
•
E-mail:
•
ICT website:
https://ict-power.com/support/warranty-repair
2.
Provide the following information when requesting an RMA:
•
ICT model number
•
Serial number
•
The return ship-to address
•
The preferred shipping courier and account number, if applicable
•
An estimate of what the possible failure cause might be