IBM Storwize V7000, Руководство по обслуживанию

Страница: 3 / 172

Contents
Figures . . . . . . . . . . . . . . . v
Tables . . . . . . . . . . . . . . . vii
Safety and environmental notices . . . ix
Sound pressure . . . . . . . . . . . . . ix
About this guide . . . . . . . . . . . xi
Who should use this guide . . . . . . . . . xi
Summary of changes for GC27-2291-02 Storwize
V7000 Troubleshooting, Recovery, and Maintenance
Guide
. . . . . . . . . . . . . . . . xi
Summary of changes for GC27-2291-01 Storwize
V7000 Troubleshooting, Recovery, and Maintenance
Guide
. . . . . . . . . . . . . . . . xi
Emphasis . . . . . . . . . . . . . . . xii
Storwize V7000 library and related publications . . xii
How to order IBM publications. . . . . . . . xv
Sending your comments . . . . . . . . . . xv
Chapter 1. Storwize V7000 hardware
components . . . . . . . . . . . . . 1
Components in the front of the enclosure . . . . . 2
Drives . . . . . . . . . . . . . . . 2
Drive indicators . . . . . . . . . . . . 2
Enclosure end cap indicators . . . . . . . . 4
Components in the rear of the enclosure . . . . . 5
Power supply unit and battery for the control
enclosure
. . . . . . . . . . . . . . 6
Power supply unit for the expansion enclosure . . 7
Node canister ports and indicators . . . . . . 8
Expansion canister ports and indicators . . . . 15
Chapter 2. Best practices for
troubleshooting . . . . . . . . . . . 19
Record access information . . . . . . . . . 19
Follow power management procedures . . . . . 20
Set up event notifications . . . . . . . . . . 20
Set up inventory reporting . . . . . . . . . 20
Back up your data . . . . . . . . . . . . 21
Manage your spare and failed drives . . . . . . 21
Resolve alerts in a timely manner . . . . . . . 21
Keep your software up to date . . . . . . . . 21
Keep your records up to date . . . . . . . . 22
Subscribe to support notifications . . . . . . . 22
Know your IBM warranty and maintenance
agreement details .
. . . . . . . . . . . 22
Chapter 3. Understanding the Storwize
V7000 battery operation for the control
enclosure
. . . . . . . . . . . . . 23
Maintenance discharge cycles . . . . . . . . 24
Chapter 4. Understanding the medium
errors and bad blocks . . . . . . . . 27
Chapter 5. Storwize V7000 user
interfaces for servicing your system . . 29
Management GUI interface . . . . . . . . . 29
When to use the management GUI . . . . . 30
Accessing the management GUI . . . . . . 30
Service assistant interface . . . . . . . . . . 31
When to use the service assistant . . . . . . 31
Accessing the service assistant . . . . . . . 32
Cluster (system) command-line interface. . . . . 33
When to use the cluster (system) CLI . . . . . 33
Accessing the cluster (system) CLI. . . . . . 33
Service command-line interface . . . . . . . . 33
When to use the service CLI . . . . . . . . 33
Accessing the service CLI. . . . . . . . . 33
USB key and Initialization tool interface . . . . . 33
When to use the USB key. . . . . . . . . 34
Using a USB key . . . . . . . . . . . 34
Using the initialization tool . . . . . . . . 34
satask.txt commands . . . . . . . . . . 35
Chapter 6. Resolving a problem . . . . 39
Start here: Use the management GUI recommended
actions .
. . . . . . . . . . . . . . . 39
Problem: Storage system management IP address
unknown .
. . . . . . . . . . . . . . 40
Problem: Unable to connect to the management GUI 40
Problem: Unable to log on to the storage system
management GUI .
. . . . . . . . . . . 41
Problem: Cannot create a clustered storage system 41
Problem: Unknown service address of a node
canister .
. . . . . . . . . . . . . . . 42
Problem: Cannot connect to the service assistant . . 43
Problem: Management GUI or service assistant does
not display correctly .
. . . . . . . . . . 44
Problem: Node canister location error . . . . . 44
Problem: SAS cabling not valid . . . . . . . . 44
Problem: New expansion enclosure not detected . . 45
Problem: Control enclosure not detected . . . . . 45
Problem: Mirrored volume copies no longer
identical
. . . . . . . . . . . . . . . 46
Problem: Code not processed from USB key . . . 46
Procedure: Resetting superuser password . . . . 47
Procedure: Identifying which enclosure or canister
to service .
. . . . . . . . . . . . . . 47
Procedure: Checking the status of your system . . 48
Procedure: Getting node canister and system
information using the service assistant .
. . . . 48
Procedure: Getting node canister and system
information using a USB key
. . . . . . . . 49
Procedure: Understanding the system status using
the LEDs .
. . . . . . . . . . . . . . 49
© Copyright IBM Corp. 2010, 2011
iii
|
|
||
|
||