Service Information Messages (SIMs) and Media Information Messages
(MIMs)
The SIM and MIM functions are a primary factor in the 3570 maintenance plan for improved product
availability.
A SIM alerts the customer when an abnormal operational condition in the 3570 requires service
attention. Information in the SIM identifies the affected drive, the failing component and the severity of
the fault condition, and the expected operational impact of the pending service action. This
information helps the user to initiate and expedite appropriate recovery and service procedures so that
normal operation is restored with maximum efficiency and minimal disruption.
A SIM contains the machine type, machine serial number, and FID that allows the dispatch of the
appropriate service personnel and the replacement parts required to correct the machine fault. This
procedure helps improve service response time and helps reduce the time required for machine repair.
Physical location identifiers in the SIM directs the CE to the failing unit in the customers account. The
SIM FID code specifies the parts to be replaced and directs the CE to appropriate service procedures.
This allows the machine fault to be repaired without first looking in log records and without having to
try to recreate the failure with diagnostic procedures. Both of these advantages further contribute to
reduced outage durations.
A MIM identifies problems with the media (tape) and the volume number of the
bad cartridge. This
allows the customer to do maintenance within the tape library and to prevent unnecessary service
calls when the fault is media.
The detailed information within SIMs and MIMs is for use by the dispatcher or the CE in the branch office.
This individual is responsible for decoding the information and scheduling for service based on data
content within the SIM or MIM.
The customer can select, depending on their software, the severities that they wish to see. For example,
one customer may only want to see the
Acute SIM/MIM and another customer may want to see all the
SIMs and MIMs that are sent to the host. The 4 severity codes follow:
Severity
0 (FID4) code means that the device needs service.
Severity
1 (FID3) code means that the problem is moderate.
Severity
2 (FID2) code means that the problem is serious.
Severity
3 (FID1) code means that the problem is acute.
A service message within the SIM also informs the customer what the service impact will be; for example,
impact unknown disables access to the drive or requires the interface to be disconnected.
A MIM specifies what is wrong with the cartridge that is indicated. The 3 MIM severity codes are as
follows:
Severity 1 indicates moderate
high temporary read/write errors were detected.
Severity 2 indicates serious
permanent read/write errors were detected.
Severity 3 indicates acute
block 0, cartridge type, or vol label errors were detected.
Note: A FID may also be indicated in the MIM. If the cartridge is not the problem, you can replace the
failing FRU indicated.
MSG-2
IBM 3570 MI
Содержание Magstar MP 3570 C Series
Страница 1: ...IBM Magstar MP 3570 Tape Subsystem Maintenance Information C Series Models...
Страница 2: ......
Страница 12: ...x IBM 3570 MI...
Страница 46: ...MAPS 2 IBM 3570 MI...
Страница 56: ...Notes MAPS 12 IBM 3570 MI...
Страница 62: ...MAPS 18 IBM 3570 MI...
Страница 70: ...Notes MAPS 26 IBM 3570 MI...
Страница 72: ...MAPS 28 IBM 3570 MI...
Страница 84: ...Figure 22 Label Locations for Models Without Libraries INTRO 12 IBM 3570 MI...
Страница 87: ...Figure 25 Model C00 Drive INTRO Introduction INTRO 15...
Страница 95: ...Figure 29 Model C02 Stand Alone Library Model INTRO Introduction INTRO 23...
Страница 96: ...A 2 1 M 0 0 3 5 Figure 30 Model C11 Rack Mounted Library Model INTRO 24 IBM 3570 MI...
Страница 97: ...Figure 31 Model C12 Rack Mounted Library Model INTRO Introduction INTRO 25...
Страница 98: ...Figure 32 Model C21 Rack Mounted Library Model INTRO 26 IBM 3570 MI...
Страница 99: ...Figure 33 Model C22 Rack Mounted Library Model INTRO Introduction INTRO 27...
Страница 120: ...INTRO 48 IBM 3570 MI...
Страница 124: ...Figure 51 3570 Cartridge Magazine Figure 52 3570 Cartridge Magazine Lock Lever LIBRARY 4 IBM 3570 MI...
Страница 136: ...Figure 57 Model C02 Stand Alone Library Model LIBRARY 16 IBM 3570 MI...
Страница 137: ...A 2 1 M 0 0 3 5 Figure 58 Model C11 Rack Mounted Library Model LIBRARY Library LIBRARY 17...
Страница 138: ...Figure 59 Model C12 Rack Mounted Library Model LIBRARY 18 IBM 3570 MI...
Страница 139: ...Figure 60 Model C21 Rack Mounted Library Model LIBRARY Library LIBRARY 19...
Страница 144: ...LIBRARY 24 IBM 3570 MI...
Страница 192: ...Figure 108 Operator Menus PANEL 12 IBM 3570 MI...
Страница 206: ...Figure 128 Part 1 of 3 CE Panel Menu PANEL 26 IBM 3570 MI...
Страница 207: ...Figure 128 Part 2 of 3 CE Panel Menu PANEL Operator Panel PANEL 27...
Страница 208: ...Figure 128 Part 3 of 3 CE Panel Menu PANEL 28 IBM 3570 MI...
Страница 242: ...PANEL 62 IBM 3570 MI...
Страница 249: ...Korean Inspection INSP 7...
Страница 250: ...Korean INSP 8 IBM 3570 MI...
Страница 256: ...Figure 187 Support Slide left side Models C21 and C22 INSP 14 IBM 3570 MI...
Страница 260: ...INSP 18 IBM 3570 MI...
Страница 270: ...Figure 196 Model C00 Drive Inner Cover Configuration INST 10 IBM 3570 MI...
Страница 273: ...Figure 200 Drive Only Model C00 SCSI Connection INST Installation INST 13...
Страница 275: ...Figure 202 EIA Rack Template for Models C11 and C12 INST Installation INST 15...
Страница 276: ...This Page Left Intentionally Blank INST 16 IBM 3570 MI...
Страница 288: ...INST 28 IBM 3570 MI...
Страница 289: ...Figure 212 EIA Rack Template for Models C21 and C22 INST Installation INST 29...
Страница 290: ...This Page Left Intentionally Blank INST 30 IBM 3570 MI...
Страница 297: ...Figure 216 Attaching Cable Arm and Strain Relief Bracket INST Installation INST 37...
Страница 312: ...Figure 227 Rear View of Model C02 C12 or C22 INST 52 IBM 3570 MI...
Страница 319: ...Figure 237 Cable Routing Model C11 INST Installation INST 59...
Страница 320: ...Figure 238 Cable Routing Model C12 Figure 239 Cable length adjusting Models C11 and C12 INST 60 IBM 3570 MI...
Страница 321: ...Figure 240 Cable Routing Model C21 INST Installation INST 61...
Страница 322: ...Figure 241 Cable Routing Model C22 Figure 242 Cable length adjusting Models C21 and C22 INST 62 IBM 3570 MI...
Страница 328: ...INST 68 IBM 3570 MI...
Страница 345: ...Figure 251 Loading a Cartridge in a Magazine with Operator Side Facing Down PROC Common Procedures PROC 17...
Страница 348: ...Figure 252 Removing a Stuck Cartridge From a Drive PROC 20 IBM 3570 MI...
Страница 349: ...Figure 253 Drive Front View Unloaded Figure 254 Drive Front View Loaded PROC Common Procedures PROC 21...
Страница 369: ...Figure 260 Blank Error Log Analysis Work Sheet PROC Common Procedures PROC 41...
Страница 371: ...Figure 263 Example Error Log Analysis Work Sheet PROC Common Procedures PROC 43...
Страница 396: ...6 When the Tape Device Test menu is displayed select Exit test menu 3 PROC 68 IBM 3570 MI...
Страница 420: ...PROC 92 IBM 3570 MI...
Страница 424: ...Figure 270 Library Model C01 Exploded View CARR 4 IBM 3570 MI...
Страница 435: ...Figure 274 Base Drive FRU Breakout CARR Checks Adjustments Removals and Replacements CARR 15...
Страница 448: ...Figure 279 Library Front Door Assembly Holding Screws CARR 28 IBM 3570 MI...
Страница 456: ...CARR 36 IBM 3570 MI...
Страница 504: ...APPENDC 2 IBM 3570 MI...
Страница 521: ...APPENDC Appendix C APPENDC 19...
Страница 522: ...Notes APPENDC 20 IBM 3570 MI...
Страница 532: ...APPENDC 30 IBM 3570 MI...
Страница 537: ...Figure 312 Library Model C01 Exploded View APPENDD Appendix D APPENDD 5...
Страница 541: ...Figure 315 Basic Drive All Models APPENDD Appendix D APPENDD 9...
Страница 546: ...Figure 317 Base Drive FRU Breakout APPENDD 14 IBM 3570 MI...
Страница 551: ...Figure 318 Base Drive Head Actuator Assembly Close up APPENDD Appendix D APPENDD 19...
Страница 556: ...Head Actuator Cable Holding Tool Template This page left intentionally blank APPENDD 24 IBM 3570 MI...
Страница 557: ...APPENDD Appendix D APPENDD 25...
Страница 563: ...Figure 326 Drive Loader Assembly Exploded View APPENDD Appendix D APPENDD 31...
Страница 580: ...Figure 332 Library Front Door Assembly Holding Screws APPENDD 48 IBM 3570 MI...
Страница 591: ...Parts Catalog Parts Catalog PARTS 3...
Страница 592: ...Assembly 1 Rackmount Library Assembly Model C11 PARTS 4 IBM 3570 MI...
Страница 594: ...Assembly 2 Desktop Drive Model C00 PARTS 6 IBM 3570 MI...
Страница 596: ...Assembly 3 Desktop Library Assembly Model C01 PARTS 8 IBM 3570 MI...
Страница 598: ...Assembly 4 Rackmount Library Assembly Model C12 PARTS 10 IBM 3570 MI...
Страница 601: ...Parts Catalog Parts Catalog PARTS 13...
Страница 602: ...Assembly 5 Desktop Library Assembly Model C02 PARTS 14 IBM 3570 MI...
Страница 605: ...Parts Catalog Parts Catalog PARTS 17...
Страница 606: ...Assembly 6 Rackmount Library Assembly Model C21 PARTS 18 IBM 3570 MI...
Страница 608: ...Assembly 7 Rackmount Library Assembly Model C22 PARTS 20 IBM 3570 MI...
Страница 611: ...Parts Catalog Parts Catalog PARTS 23...
Страница 612: ...Assembly 8 Base Drive All Models PARTS 24 IBM 3570 MI...
Страница 614: ...PARTS 26 IBM 3570 MI...
Страница 629: ...wrap tool SCSI port PROC 77 INDEX Index Index 7...