Table 31 Main error codes (continued)
Details and solution
Description
Error code
•
Reset the device and retry the operation.
Command from the library controller to robotics
controller did not complete in time allotted
B0
•
Reset the device and retry the operation.
Robot controller reported format error on
command from library controller
B1
Communication to robot from library controller
failed
B2
•
Update the firmware to the latest version.
•
Power cycle the device and retry the
operation.
Robot stopped due to a released magazine
B3
•
Check that all magazines are completely
inserted and retry the operation.
•
If this error was caused by a manual
magazine removal, replace the magazine
and try the operation again.
•
In earlier firmware versions, the device could
appear unresponsive if a magazine was left
out of the device too long. Power cycle the
device to restore operation. Update to the
latest firmware version to prevent this issue
in the future.
“Tape in gripper
1
” sensor did not report the
expected value
B4
•
Update the firmware to the latest version.
•
Remove the magazines and inspect them for
a stuck tape. If no tapes are stuck in the
magazines, shine a light in one of the open
magazine bays to see if there is a tape in the
robot or drive. If there is a tape in the robot,
replace the magazines and power-cycle the
device. If there is a tape in a drive, replace
the magazines and run the Force Tape Eject
operation. (For MSL2024, see
“Forcing the
drive to eject a tape (Support > Force Drive
To Eject Tape)” (page 111)
). For MSL4048,
MSL8048, or MSL8096, see
“Force ejecting
a drive (Support > Force Drive
Eject)” (page 130)
.)
•
Run the wellness test
Robotic controller not responding to command
from library controller
B5
•
Update the firmware to the latest version.
•
MSL8048 and MSL8096: If this error occurs
with sub-code 02, verify that the robotics
cable is installed correctly.
•
Power cycle the device and retry the
operation.
See
“Sub-codes for error B8” (page 170)
for
details.
Library Extender missing.
B8
•
If this is a new installation, verify that the
Extender is installed properly and that both
libraries are powered on.
•
Update the firmware to the latest version.
•
Power cycle both libraries.
Error codes
159