Table 36 Sub-codes for error BD (continued)
Solution
Cause
Message
Sub-code
The library controller could not
start the motor in the Extender
robot.
Motor error.
10
•
Power cycle both libraries.
•
If this is a new installation or
the libraries have been moved,
verify that the Extender is
installed properly and that both
libraries are powered on.
Debris is keeping the Extender
robotic from moving.
Motor block in extender path.
11
•
Power cycle both libraries and
run the Library Extender cycle
test.
•
Retry the operation. If the
motor is still blocked, remove
the Extender from the libraries,
and then inspect the Extender
and master library for a
physical blockage. Re-install
the Extender.
The Extender robotic does not
know where it is positioned.
Motor position not valid.
12
•
Power cycle both libraries and
run the Library Extender cycle
test.
•
Retry the operation.
The library controller issued a
move command to the Extender,
Extender has not been initialized
yet.
13
•
Power cycle both libraries and
run the Library Extender cycle
test.
but the Extender was not
initialized.
•
If this is a new installation or
the libraries have been moved,
verify that the Extender is
installed properly and that both
libraries are powered on.
•
Verify that airflow to the
Extender has not been
blocked.
The motor that moves the
Extender robotic has exceeded
its thermal limit.
Motor is hot.
14
•
Verify that the Extender is
installed properly and that both
libraries are powered on.
The Extender did not respond to
the master library within the
specified time.
Timeout while waiting for
extender becoming ready.
21
172
Troubleshooting
