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2.2 The Head Up Function Does Not Operate
Chapter 2: Troubleshooting Procedures
Page 2 - 6
Hill-Rom® Basic Care™ Bed, Hill-Rom® 305 Manual Bed,
Hill-Rom® 405 Electric Bed Service Manual (MAN336 REV 2)
2.2
The Head Up Function Does Not Operate
1. The head up function does not operate when the head up switch is pressed
from either the left siderail or the right siderail or from the foot end control
panel.
Yes
No
↓
→
2. The head function lockout is off.
NOTE:
If the LED for a bed function lockout is on, the function is locked out.
Yes
No
↓
→
Turn the head function lockout off. If this corrects the problem,
go to “Final Actions” on page 2-4.
3. Tightly seat the connector for the head motor into its socket on the control
box. The head up function does not operate.
Yes
No
↓
→
Go to “Final Actions” on page 2-4.
4. Replace the head motor (refer to procedure 4.8 on page 4-18). The head up
function does not operate.
Yes
No
↓
→
Go to “Final Actions” on page 2-4.
5. Call Hill-Rom Technical Support at 800-445-3720 (USA).
6. The head up function operates from the foot end control panel.
Yes
No
↓
→
Replace the foot end control panel (refer to procedure 4.2 on
page 4-5). If this corrects the problem, go to “Final Actions” on
page 2-4. Otherwise, call Hill-Rom Technical Support at
800-445-3720 (USA).
7. The head up function only operates from one of the siderails.
Yes
No
↓
→
Tightly seat both of the siderail connectors into their sockets on
the control box. If this corrects the problem, go to “Final
Actions” on page 2-4. Otherwise, call Hill-Rom Technical
Support at 800-445-3720 (USA).