GE M
EDICAL
S
YSTEMS
PROPRIETARY TO GE
D
IRECTION
2294854-100, R
EVISION
3
LOGIQ™ 9 P
ROPRIETARY
M
ANUAL
7-78
Section 7-13 - Troubleshooting TiPs
7-13-7-2
No Remote Control for Peripherals
•
Check cable connections.
•
Check configuration of the device.
•
Clean User Defs before reloading software in case there is a corrupt Connectivity.res file. Be sure
to do an Alt-D to capture logs before performing a Clean User Defs so that if the presets prove
corrupt the logs can be sent to OLC for Engineering to review.
•
Reload software
.
•
Replace the device.
7-13-7-3
No Video on LCD Display
•
If the video is too dim, has dimmed areas or there is no video at all, replace the HV LCD inverter.
•
If the HV LCD inverter is burnt, there is a possibility that the Digital Video Card on the PC also got
damaged; in that case you also have to order the Back End Processor.
•
Replace upper panel assembly.
7-13-7-4
Wrong Key Activated on the Touch Panel
•
Perform Touch Screen Verification Utility, check first before calibrating. See section
"Calibration Utilities" on page 7-34
. Access the Service interface (Click on the Wrench) and go to
Diagnostics > Acquisition diagnostics > Diagnostics groups > Calibration Utilities > Start Touch
Screen Verification.
•
Calibrate touch panel. See section
7-7-4-10 "Calibration Utilities" on page 7-34
. Access the Service
interface (Click on the Wrench) and go to Diagnostics > Acquisition diagnostics > Diagnostics
groups > calibration utilities > Touch panel calibration
•
Replace Upper Panel Assembly.
7-13-7-5
Touch Panel Not Responding
•
Perform Touch Screen Verification Utility, check first before calibrating. See section
"Calibration Utilities" on page 7-34
. Access the Service interface (Click on the Wrench) and go to
Diagnostics > Acquisition Diagnostics > Diagnostics Groups > Calibration Utilities > Start Touch
Screen Verification.
•
Calibrate touch panel. See section
7-7-4-10 "Calibration Utilities" on page 7-34
. Access the Service
interface (Click on the Wrench) and go to Diagnostics > Acquisition Diagnostics > Diagnostics
Groups > Calibration utilities > Touch Panel Calibration.
•
Reload software
.
•
Replace Upper Panel Assembly.
7-13-8
Probes
7-13-8-1
Probe Recognition
•
Check all the probes on all the ports. Remove all the probes, and then check each probe singly in
every port.
-
If the problems persist with all the probes, replace the XDIF board.
-
If only one probe fails to be recognized, clean User Defs to check if the problem is caused by
corrupted presets. If the problem is not resolved, replace the probe.