Error Code
521
P
rob
le
m Solving
14
116-747
O
[Cause] The paper margin value is too large for the HP-GL/2
(optional) active coordinates area.
[Remedy] Decrease the paper margin value, and then execute the
operation again.
116-748
O
[Cause] There is no plot data in the HP-GL/2 (optional) print data.
[Remedy] Check the print data.
116-749
O
[Cause] The job was cancelled because the specified font does not
exist.
[Remedy] Install the font, or set the print driver to replace the font.
116-750
O [Cause] Banner sheet tray malfunction
[Remedy] Restore the tray to normal condition or change the Banner
sheet tray.
116-752
O
[Cause] The descriptions of the PDF printing job ticket have a
problem.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
O O
[Cause] The data was automatically modified because it included
an invalid parameter.
[Remedy] The printed image may be incomplete. Confirm with the
sender whether the image has a problem, or ask the
sender to send the data again. When using the Internet
Fax Forwarding feature, confirm its condition with the e-
mail recipient.
116-780
O O [Cause] There is a problem with the document attached to the
received e-mail.
[Remedy] Check the attached document.
116-790
O O
[Cause] Probable causes are as follows:
1) If the operator cancelled printing a document that was
received using the Store Fax - Local Folder or Store
Internet Fax - Local Folder feature:
The first set of the document is not stapled.
2) For causes other than 1)
No set of the document is stapled.
[Remedy] For 1), manually staple the first set of the document. Or,
do not cancel printing of a document that is received using
the Store Fax - Local Folder or Store Internet Fax - Local
Folder feature.
For 2), check whether the staple position has been
correctly specified, and try printing again.
124-701
O [Cause] The output destination was changed because of the
malfunction of the specified output tray (Side Tray).
[Remedy] Contact our Customer Support Center. You can use any
output trays other than the defective output tray.
124-702
O [Cause] The output destination was changed because of the
malfunction of the specified output tray (Finisher Tray).
[Remedy] Contact our Customer Support Center. You can use any
output trays other than the defective output tray.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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