14 Problem Solving
454
P
rob
le
m Solving
14
016-503
O
[Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services whether the
SMTP server settings are correct. Also, confirm whether
the DNS server settings are correct.
016-504
O
[Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services whether the
POP3 server settings are correct. Also, confirm whether
the DNS server settings are correct.
016-505
O
[Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user
name and password used on the POP3 server are correct.
016-506
O [Cause] Unable to write the image log because the image log
storage space is insufficient on the machine.
[Remedy] Execute the job again. If the error still is not resolved, take
one of the following measures:
z
Delete unnecessary image logs
z
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs is not secured.
016-507
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server.
[Remedy] Either set the forwarding rule for image logs from the
server to the machine, or set [Transfer Image Log] to
[Disabled].
016-508
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server.
[Remedy] Set the forwarding rule for image logs from the server to
the machine.
016-509
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server because the
forwarding rule for image logs from the server to the
machine has not been set.
[Remedy] Either set the forwarding rule for image logs from the
server to the machine, or set [Transfer Image Log] to
[Disabled].
016-510
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server because the
forwarding rule for image logs from the server to the
machine has not been set.
[Remedy] Set the forwarding rule for image logs from the server to
the machine.
016-511
016-512
O [Cause] When using the Image Log Control feature, failed to
forward the image log to the server because the
forwarding rule for image logs from the server to the
machine has not been set correctly.
[Remedy] Confirm the forwarding rule for image logs from the server
to the machine.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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