14 Problem Solving
490
P
rob
le
m Solving
14
024-700
O O O
O [Cause] The memory capacity or hard disk required to use the
optional feature is not installed.
[Remedy] Switch off the machine power, and then switch it on again
after the touch screen goes out. If the error still is not
resolved, contact our Customer Support Center.
024-702
O
[Cause] Paper jam occurred while [When Paper Jam Occurs] is set
to [Delete Job] in [Print Service Settings].
[Remedy] Remove the jammed paper, and then try printing again
024-742
O
[Cause] Booklet printing was specified for printer properties, but
the number of print pages for the job exceeded the
maximum number allowed for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
024-746
O
[Cause] The specified paper type is not compatible with the
specified paper size, paper tray, output tray, or 2 sided
printing.
[Remedy] Confirm the print data.
024-747
O
[Cause] Incompatible print parameters are used. The combination
of the specified features such as Document Size, Paper
Size, Paper Tray, 2 sided printing, and Output Tray is
incompatible.
[Remedy] Confirm the print data, and try printing again.
024-748
O
[Cause] The number of digits specified in [Bates Stamp - Number
of Digits] screen does not match the value specified in
[Starting Number].
[Remedy] Set [Bates Stamp - Number of Digits] to the value specified
in [Starting Number] or to [Auto Assign].
024-775
O
[Cause] Booklet printing was specified for printer properties, but
the number of print pages for the job exceeded the
maximum number allowed for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
026-400
O
[Cause] More than two devices are connected to the USB host
port.
[Remedy] Disconnect the third or more devices so that the number of
connected devices becomes two. If the error still is not
resolved, switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine
power.
026-700
O
[Cause] By Address Book operation, the machine received an
unsupported protocol from the LDAP server.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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