14 Problem Solving
496
P
rob
le
m Solving
14
027-522
O
[Cause] During forwarding using SMB of the Scan to PC service,
the scanned image file could not be created on the SMB
server because of one of the following reasons:
z
The specified file name already exists.
z
The specified file name has already been used.
z
The specified file name exists as a directory.
z
Invalid characters are used in the file name.
[Remedy] Take one of the following measures:
z
Check whether the specified file name can be used in
the save location.
z
Check whether the specified file name has been used by
another user.
z
Check whether the specified file name has been used for
another file or folder.
027-523
O
[Cause] The machine failed to transfer data using SMB of the Scan
to PC service because a folder could not be created on the
SMB server. The specified folder already exists.
[Remedy] Check whether the specified name is being used for
another file or folder on the SMB server.
027-524
O
[Cause] The machine failed to transfer data using SMB of the Scan
to PC service because a folder could not be created on the
SMB server. The specified folder already exists.
[Remedy] Check whether the specified name is being used for
another file or folder on the SMB server.
027-525
O
[Cause] During forwarding using SMB of the Scan to PC service, a
file could not be deleted from the SMB server because of
one of the following reasons:
z
The file does not exist.
z
The file is opened.
z
The specified file name is being used as a directory.
[Remedy] Check whether the file is not being used by another user at
the specified save location.
027-527
O
[Cause] During forwarding using SMB of the Scan to PC service, a
folder could not be deleted from the SMB server because
of one of the following reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether the file is not being used by another user at
the specified save location.
027-528
O
[Cause] The machine failed to transfer data using SMB of the Scan
to PC service because no space is available at the save
location on the SMB server.
[Remedy] Check whether the save location has free space.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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