14 Problem Solving
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14
When using NetWare
The possible causes, check points, and remedies for problems when using NetWare
are as follows:
When you cannot print
Cause
Check point
Remedy
Network equipment, such as
hubs, does not support
automatic frame type
detection.
Confirm whether the data
link indicator of the network
equipment port to which the
machine is connected is lit.
Confirm whether the frame
types used by the file servers
on the network are
standardized.
Specify the frame type set on
the connected file server as
the frame type for the
machine.
A problem occurred on the
network between the
computer and the machine.
Use NWADMIN on the
computer to confirm whether
the machine object can be
browsed.*
Replace the faulty network
cable connected between
the computer and the
machine.
Job sender (user or group
name) is not specified in
[User] for the print queue.
Use NWADMIN from a
computer to confirm whether
the print queue object's
[User] information lists the
job sender (user or group
name).*
Re-send the print data to the
print queue for which the job
sender (user or group name)
is registered as the [User].
Use NWADMIN from a
computer to register job
sender (user or group name)
to [User] of [Print Queue].*
Job transmission to the print
queue is prohibited.
Use PCONSOLE to confirm
whether [User can register to
the queue] is set to [Yes]
under [Current Queue
Status] of [Print Queue].
Use PCONSOLE to set the
item to [Yes].
Use NWADMIN on the
computer to confirm whether
the operator flag is being
confirmed with [Recognition]
of the print queue.*
Use NWADMIN on a
computer to confirm whether
each item of the operator
flag is being confirmed with
[Recognition] of the print
queue.*
Job sender (user or group
name) is not specified in the
user setting for the print
server.
Use NWADMIN from a
computer to confirm that the
print server's [User]
information lists the job
sender (user or group
name).*
Re-send the print data to the
print queue whose [User] of
[Print Server Information]
includes the job sender (user
or group name).
Use NWADMIN from a
computer to register job
sender (user or group name)
to [User] information of the
print server.*
*: For more information on configuration and operations, refer to NetWare Online Documentation.
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