Error Code
493
P
rob
le
m Solving
14
027-400
O O [Cause] Communications with the machine failed.
[Remedy] If other messages are displayed, confirm their content. If
the control panel is being operated, terminate the
operation. If remote access is being executed, wait until it
completes. If the error still is not resolved, switch off the
machine power, make sure that the touch screen is blank,
and then switch on the machine power.
If the problem persists, contact our Customer Support
Center.
027-442
O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 1] for IPv6 on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-443
O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 2] for IPv6 on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-444
O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Auto Stateless Address 3] for IPv6 on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-445
O O [Cause] IP address for IPv6 set manually is incorrect.
[Remedy] Set the IP address correctly.
027-446
O O [Cause] The IP address of IPv6 set manually already exists.
[Remedy] Change the [Manually Configured IPv6 Address] on the
machine, or the IP address of IPv6 on the network device,
to remove the duplication of addresses.
027-447
O O [Cause] The IP address of IPv6 already exists.
[Remedy] Change the [Link-local Address] for IPv6 on the machine,
or the IP address of IPv6 on the network device, to remove
the duplication of addresses.
027-452
O O [Cause] IP address of IPv4 already exists.
[Remedy] Change the IP address of IPv4 set on the machine or the
IP address of IPv46 on the network device.
027-500
O O [Cause] Unable to connect to the SMTP server.
[Remedy] Specify the SMTP server name correctly or specify the
server by using its IP address.
027-501
O O [Cause] An POP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-502
O O [Cause] Failed to log into the POP3 server when using the POP3
protocol.
[Remedy] Confirm whether the user name and password used in the
POP3 server are correct on CentreWare Internet Services.
027-503
O O [Cause] An POP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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