14 Problem Solving
492
P
rob
le
m Solving
14
026-711
O
[Cause] Exceeded the maximum size allowed for a multi-page file
when scanning.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan
parameters and execute the operation again.
2) Reduce the number of document pages and then
execute the operation again.
The maximum size is 2 GB for TIFF, XPS, and PDF, and 1
GB for XDW.
026-712
O [Cause] An error occurred while operating from CentreWare
Internet Services.
[Remedy] Retry after waiting for a while.
026-718
O [Cause] Incompatible print parameters are used. The combination
of the specified features such as Document Size, Paper
Size, Paper Tray, 2 sided printing, and Output Tray is
incompatible.
[Remedy] Confirm the print data, and try printing again.
026-719
O
[Cause] An error occurred while operating the Store to USB
service.
[Remedy] Wait for a while and execute the operation again. If the
error still is not resolved, contact our Customer Support
Center.
026-720
O
[Cause] The capacity of the USB memory device of the recipient is
insufficient while performing the Store to USB service.
[Remedy] Confirm the amount of available space.
026-721
O
[Cause] An error occurred while operating the Store to USB
service.
[Remedy] Check the following conditions:
z
The USB memory device is inserted into the USB plug-
in.
z
The USB memory device is accessible from your
computer.
026-722
O
[Cause] An error occurred while operating the Store to USB
service.
[Remedy] Format the USB memory device, and then execute the
operation again.
026-726
O
[Cause] The machine configuration information at a print job
specification does not match the actual machine
configuration.
[Remedy] Modify the machine configuration information in the print
driver screen to match the actual machine configuration.
026-727
O
[Cause] Probable causes are as follows:
1) Unusable characters are included in the path name of
the file location.
2) The length of the path name of the file location
(including extension) exceeds the number of characters
available.
[Remedy] Take one of the following measures:
1) Change the path name of the file location.
2) Set the path in the range of 1 to 255 bytes.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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