14 Problem Solving
510
P
rob
le
m Solving
14
033-571
O
[Cause] Cannot use the Fax service because of causes such as
memory is insufficient.
[Remedy] Cancel the fax data in the queue, or wait for a while, and
execute the operation again.
033-572
O
[Cause] The data received is not printed.
[Remedy] No measure is required. The data will be printed after a
while.
033-574
O
[Cause] An unavailable line is specified.
[Remedy] Specify an available line.
033-575
O
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again.
033-576
O
[Cause] The recipient (fax number) is incorrect.
[Remedy] Enter a correct fax number, and execute the operation
again.
033-577
O
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again.
033-578
O
[Cause] An error occurred during fax receiving.
[Remedy] Confirm the status of the line and the recipient machine,
and then ask the sender to send again.
033-710
O
[Cause] The document to be sent by polling was deleted.
[Remedy] Store the document again.
033-712
O
[Cause] Unable to process because of insufficient memory.
[Remedy] Delete unnecessary data.
033-713
O
[Cause] An error occurred during fax transmission.
[Remedy] Contact our Customer Support Center.
033-716
O
[Cause] The folder specified from the sender's machine does not
exist.
[Remedy] Register the folder.
Refer to "Create Folder" (P.234).
033-717
O
[Cause] The folder passcode specified from the sender's machine
is incorrect. Or, the machine passcode for reception is
incorrect.
[Remedy] Inform the correct information to the sender's machine.
033-718
O
[Cause] Fax or polling documents do not exist in the folder
specified from the sender's machine.
[Remedy] Store fax or polling documents into the folder as
necessary.
033-719
O
[Cause] The document may be deleted by turning the machine off
and then on.
[Remedy] Retry sending.
033-721
O
[Cause] An error occurred during fax transmission.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
Error Code
Category
Cause and Remedy
C P F S M O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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