66
EN
ESIM384 Installation and Configuration Manual v1.1
tErMS of USE
the following terms and conditions govern use of the eSIM384 device and contains important information on limitations regarding the
product’s use and function, as well as information on the limitations of the manufacturer’s liability. Please carefully read these terms and
conditions. For more information on your product, please visit www.eldesalarms.com
tECHnICal SUPPort
In order to ensure continuous and proper operation of the eSIM384 device and uninterrupted service, it is the responsibility of the User to
make sure that: (I) the product is properly installed, and (II) there is constant internet or GSM connection and electrical supply (low battery
must be replaced in time).
If you experience difficulty during the installation or subsequent use of the system, you may contact eLDeS, UAB distributor or dealer in
your country/region. For more information see www.eldesalarms.com
WarrantY ProCEDUrES
Warranty and out of warranty service should be obtained by contacting the system integrator/dealer/retailer/e-tailer or distributor where
the customer purchased the product. When requesting for service, the proof of purchase and the product serial number must be provided.
the return of the defective product should be strictly through the original route of purchase, and the customers shall pack the product
appropriately to prevent the returned product from suffering in the transportation.
ManUfaCtUrEr WarrantY
eLDeS provides a limited warranty for its products only to the person or entity that originally purchased the product from eLDeS or its
authorized distributor or retailer and only in case of defective workmanship and materials under normal use of the system for a period of
twenty four (24) months from the date of shipment by the eLDeS, UAB (Warranty Period). Warranty obligations do not cover expandable
materials (power elements and/or batteries), holders and enclosures. the warranty remains valid only if the system is used as intended,
following all guidelines outlined in this manual and in accordance with the operating conditions specified. the warranty is void if the system
has been exposed to mechanical impact, chemicals, high humidity, fluids, corrosive and hazardous environments or force majeure factors.
If a hardware defect arises and a valid claim is received within the Warranty Period, at its own discretion, eLDeS, UAB will either (a) repair a
hardware defect at no charge, using new or refurbished replacement parts, or (b) exchange the product with a product that is new or which
has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (c) refund the
purchase price of the product.
lIMItED lIaBIlItY
the buyer must agree that the system will reduce the risk of theft, burglary or other dangers but does not provide guarantee against such
events. eLDeS, UAB will not assume any responsibility regarding personal or property, or revenue loss while using the system. eLDeS, UAB
is not affiliated with any of the Internet providers, therefore, it shall not responsible for the quality of Internet service.
eLDeS, UAB shall also assume no liability due to direct or indirect damage or loss, as well as unreceived income when using the system, in-
cluding cases, when the damages arise due to the above mentioned risks, when due to breakdown or malfunction the user is not informed
in a timely manner about a risk which has arisen. In any case, the liability of eLDeS, UAB, as much as it is allowed by the laws in force, shall
not exceed the price of acquisition of the product.
ConSUMEr ProtECtIon laWS
FOR CONSUMeRS WHO ARe COVeReD BY CONSUMeR PROteCtION LAWS OR ReGULAtIONS IN tHeIR COUNtRY OF PURCHASe OR, IF DIF-
FeReNt, tHeIR COUNtRY OF ReSIDeNCe,
tHE BEnEfItS ConfErrED BY tHIS WarrantY arE In aDDItIon to all rIGHtS anD
rEMEDIES ConVEYED BY SUCH ConSUMEr ProtECtIon laWS anD rEGUlatIonS
. this warranty grants upon you specific legal
rights, and you may also have other rights that vary by country, state or province.
DISPoSal anD rECYClInG InforMatIon
the Weee (Waste electrical and electronic equipment) marking on this product (see left) or its documentation indicates that the
product must not be disposed of together with household waste. to prevent possible harm to human health and/or the envi-
ronment, the product must be disposed on in an approved and environmentally safe recycling process. For further information
on how to dispose of this product correctly, contact the system supplier, or the local authority responsible for waste disposal
in your area.
