Chapter 7 Voice Mail Configuration
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Operators and information bulletins, etc. There are 300 AA Menus available.
Each has an ID (from 0 to 299) as you can see from the Auto Attendant Tree list.
1. Go to Main Menu> VM Configuration>AA Management.
2. Select an entry from the list and click on the Modify button.
3. In “Description” shown as blank, describe the purpose for this AA Menu,
for example, “Business Hours”.
4. Assign an “Access Code” which is needed while Ring Assignment is being
configured for this AA Menu. For more details about Ring Assignment,
please refer to Chapter 4 Gateway Configuration.
5. You may record the greeting for this AA Menu later.
6. Assign each DTMF tone (0-9, *, #) with one specific AA Menu Action from
the list. The system will perform according to AA Menu Action when
callers press one of pre-defined DTMF keys. Available actions are as below:
No Action:
The system will play an error announcement then repeat
the AA Menu greeting.
AA Menu:
For AA Menu, the call will be transferred to the target AA
Menu. Set the target AA Menu ID in the “Target” box.
AA Menu in 1st/2nd/3rd/4th Language:
Input the target AA Menu ID
in “Target” box while selecting Language. The call will be transferred
to the AA-Menu in which Language is specified when callers select
language options. The system will also prompt according to the
Language selected by callers.
