116
Getting help
10
Getting help
Topics:
•
Contacting Dell
•
Quick Resource Locator
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not haveanactive internet connection, youcan
find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies bycountry andproduct,
and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1
Go to
Dell.com/support
.
2
Select your country from the drop-down menu on the lower right corner of the page.
3
For customized support:
a Enter your system Service Tag in the
Enteryour Service Tag
field.
b Click
Submit
.
The support page that lists the various support categories is displayed.
4
For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5
Forcontactdetailsof DellGlobal Technical Support:
a Click
Global Technical Support
.
b The
Contact Technical Support
page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Quick Resource Locator
Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can bedone byvisiting
dell.com/QRL
or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge
system. Totry out the QR code, scan the following image.
