268
Troubleshooting
Sent faxes are blank.
Make sure you are loading the document correctly. When using the ADF, the
document should be face up. When using the scanner glass, the document
should be face down.
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip.
Printing received faxes
Difficulties
Suggestions
• Condensed print
• Horizontal streaks
• Top and bottom sentences are cut off
• Missing lines
This is usually caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving
The corona wire for printing may be dirty.
Clean the corona wire in the drum unit.
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received faxes appear as split or blank
pages.
Left and right margins are cut off or a single page is printed on two pages.
Turn on Auto Reduction.
Set Dial Tone Detection
Related Models:Dell E515dn / Dell E515dw
1.
Setting the Dial Tone to
Detection
will shorten the Dial Tone detect pause.
2.
Press
Menu
.
3.
Press
p
or
q
to display the
Initial Setup
option, and then press
OK
.
4.
Press
p
or
q
to display the
Dial Tone
option, and then press
OK
.
5.
Press
p
or
q
to choose the
Detection
or
No Detection
, and then press
OK
.
6.
Press
Cancel
.
Set Telephone Line Compatibility for Interference and VoIP Systems
Related Models:Dell E515dn / Dell E515dw
Problems sending and receiving faxes due to possible interference on the telephone line may be solved by lowering
the modem speed to minimize errors in fax transmission. If you are using a Voice over IP (VoIP) service, Dell
recommends changing the compatibility to Basic (for VoIP).
NOTE:
VoIP is a type of phone system that uses an Internet connection, rather than a traditional phone line .
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Страница 19: ...19 Before You Use Your Dell Machine 21 Applicable Models 21 Definitions of Notes 21 Important Note 22 ...
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Страница 48: ...48 Paper Handling ...
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Страница 92: ...92 Print ...
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Страница 116: ...116 Scan ...
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Страница 132: ...132 Copy ...
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Страница 190: ...190 Fax ...
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Страница 254: ...254 Security ...
Страница 255: ...255 ControlCenter 257 ControlCenter Macintosh 257 ...
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Страница 285: ...285 Troubleshooting 2 Remove the paper 3 Push the scanner down with both hands to close it ...
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Страница 327: ...327 Machine Settings 329 General Settings 329 Print Reports 339 Settings and Features Tables 340 ...
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