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Warranty
What Is Covered:
CEM Corporation warrants that the instrument will be free of any defect in parts or
workmanship and will, at its option, replace or repair any defective part (excluding
consumables) or instrument.
For How Long:
This warranty remains in effect for 365 days from date of delivery to the original
purchaser
What Is Not Covered:
This warranty does not cover parts or workmanship which have been damaged due to:
• Neglect, abuse or misuse,
• Damage caused by or to test samples,
• Damage incurred during instrument relocation,
• Damage caused by or to any attached equipment,
• Use of incorrect line voltages or fuses,
• Fire, flood, "acts of God" or other contingencies beyond the control of CEM
Corporation,
• Improper or unauthorized repair, or
• Any other damage caused by purchaser or its agents.
Responsibilities of Purchaser:
To ensure warranty coverage, the purchaser must:
• Use the instrument according to directions,
• Connect the instrument properly to a power supply of proper voltage,
• Replace blown fuses,
• Replace consumables and
• Clean the instrument as required.
How to Get Service:
Purchaser should contact the Service Department of CEM Corporation or the nearest
CEM subsidiary or distributor for return authorization and for proper crating and shipping
instructions to return instrument, freight prepaid, for service. On-site repairs by an
authorized service technician are available through the CEM Service Department. Travel
costs will be charged to the purchaser for on-site repairs.
Within the U.S.
Outside the U.S.
CEM Corporation
CEM Corporation
3100 Smith Farm Rd.
3100 Smith Farm Rd.
Matthews, NC 28105-5044
Matthews, NC 28105-5044
(800) 726-5551
(704) 821-7015
Fax: (704) 821-4368
Fax: (704) 821-4368
Warranty Disclaimer:
CEM Corporation hereby excludes and disclaims any warranty of merchantibility
or fitness for any particular purpose. No warranty, express or implied, extends
beyond the face hereof. CEM Corporation shall not be liable for loss of use of
instrument or other incidental or consequential costs, expenses or damages incurred
by the purchaser or any other user. This warranty is not transferable.
Purchaser's Rights under State Law:
This warranty gives the purchaser specific legal rights, and the purchaser may also have
other rights which vary from state to state.