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Brocade Network Advisor SAN User Manual
1389
53-1003154-01
Device technical support
34
Viewing the technical support repository
You can only view technical support save files that are captured in the default location.
Table 122
details the default locations for the technical support save files.
To view the technical support repository, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
The Technical Support Repository dialog box displays.
2. Review the techncial support repository details:
3. Click OK on the Technical Support Repository dialog box.
TABLE 122
Technical support save defaults
Type
Default location
Default naming convention
Client SupportSave
User_Home
/ServerIP/Managed Product
Name/support
DCM-Client-SS-
Time_Stamp
Server SupportSave
Install_Home
\support
DCM-SS-
Time_Stamp
Host (discovered
from the SAN tab)
Install_Home
\data\ftproot\technicalsupport\
host
Supporinfo-HostName-Day-mm-dd-yyyy-
hh-mm-ss
SAN Product
Install_Home
\data\ftproot\technicalsupport\
Supporinfo-HostName-Day-mm-dd-yyyy-
hh-mm-ss
Auto Trace Dump
Install_Home
\data\ftproot\tracedump\
Field/Component
Description
Available SupportSave and
Upload Failure Data
Capture Files table
Select the support data file you want to view. Displays the following
information:
File Name — The name of the SupportSave file.
Size (MB) — The name of the SupportSave file.
Last Modified — The date the SupportSave file was generated.
Firmware Type — The type of file (Client, Server, FOS (Fabric OS), or First
Failure Data Capture (FFDC)). Blank for Host support save files.
E-mail button
Click to e-mail the support data file. For the procedure, refer to
“E-mailing technical support information”
on page 1390.
FTP button
Click to copy the support data file to an external FTP server. For the
procedure, refer to
“Copying technical support information to an external
FTP server”
on page 1391.
Save button
Click to save a copy of the support data. For the procedure, refer to
“Saving technical support information to another location”
on
page 1390.
Delete button
Click to delete the support data file. For the procedure, refer to
“Deleting
technical support files from the repository”
on page 1391.
Содержание Network Advisor 12.3.0
Страница 1: ...53 1003154 01 11 July 2014 Brocade Network Advisor SAN User Manual Supporting Network Advisor 12 3 0...
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Страница 86: ...34 Brocade Network Advisor SAN User Manual 53 1003154 01 Uninstalling a patch 2...
Страница 190: ...138 Brocade Network Advisor SAN User Manual 53 1003154 01 Fabric tracking 4...
Страница 216: ...164 Brocade Network Advisor SAN User Manual 53 1003154 01 User profiles 5...
Страница 462: ...410 Brocade Network Advisor SAN User Manual 53 1003154 01 Searching for an assigned event filter 9...
Страница 478: ...426 Brocade Network Advisor SAN User Manual 53 1003154 01 Microsoft System Center Operations Manager SCOM plug in 10...
Страница 612: ...560 Brocade Network Advisor SAN User Manual 53 1003154 01 Exporting Host port mapping 13...
Страница 620: ...568 Brocade Network Advisor SAN User Manual 53 1003154 01 Exporting storage port mapping 14...
Страница 720: ...668 Brocade Network Advisor SAN User Manual 53 1003154 01 Security configuration deployment 17...
Страница 744: ...692 Brocade Network Advisor SAN User Manual 53 1003154 01 Configuring Virtual Fabrics 19...
Страница 1036: ...984 Brocade Network Advisor SAN User Manual 53 1003154 01 Troubleshooting FCIP Ethernet connections 22...
Страница 1068: ...1016 Brocade Network Advisor SAN User Manual 53 1003154 01 Removing thresholds 24...
Страница 1098: ...1046 Brocade Network Advisor SAN User Manual 53 1003154 01 Swapping blades 25...
Страница 1104: ...1052 Brocade Network Advisor SAN User Manual 53 1003154 01 Searching the configuration snapshots 26...
Страница 1176: ...1124 Brocade Network Advisor SAN User Manual 53 1003154 01 SAN connection utilization 28...
Страница 1282: ...1230 Brocade Network Advisor SAN User Manual 53 1003154 01 Removing a frame monitor from a switch 30...
Страница 1306: ...1254 Brocade Network Advisor SAN User Manual 53 1003154 01 Viewing historical reports for a configuration policy manager 31...
Страница 1378: ...1326 Brocade Network Advisor SAN User Manual 53 1003154 01 Event logs 32...
Страница 1432: ...1380 Brocade Network Advisor SAN User Manual 53 1003154 01 MAPS integration with other features 33...
Страница 1448: ...1396 Brocade Network Advisor SAN User Manual 53 1003154 01 Upload failure data capture 34...
Страница 1490: ...1438 Brocade Network Advisor SAN User Manual 53 1003154 01 SAN shortcut menus A...
Страница 1494: ...1442 Brocade Network Advisor SAN User Manual 53 1003154 01 Call Home Event Tables B...
Страница 1524: ...1472 Brocade Network Advisor SAN User Manual 53 1003154 01 About Roles and Access Levels D...
Страница 1552: ...1500 Brocade Network Advisor SAN User Manual 53 1003154 01 Regular Expressions F...
Страница 1920: ...1868 Brocade Network Advisor SAN User Manual 53 1003154 01 Views H...