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Brocade Network Advisor SAN User Manual
1387
53-1003154-01
Device technical support
34
The Selected Products and Hosts table displays the following information:
IP Address — The IP address of the selected product or host.
Name — The name of the selected product or host.
WWN — The world wide name of the selected product or host.
Firmware Type — The type of firmware: FOS (Fabric OS).
Firmware version — The firmware version of the selected product or host.
Support Save Credentials — Whether the product or host has supportSave credentials
or not.
Technical SupportSave data for SAN devices is saved to the following directory:
FTP_Host
\ftproot\technicalsupport\
9. Select how often you want to purge the support data from the Purge Support Data list
.
10. Click OK on the Technical SupportSave dialog box.
11. Click OK on the confirmation message.
Data collection may take 20-30 minutes for each selected switch. This estimate may increase
depending on the number of switches selected. Check the Master Log for status information.
NOTE
Unreachable switches increase the time needed to collect supportSave data.
Starting immediate technical support information collection
Technical SupportSave uses the built-in FTP, SCP, or SFTP server configured on the Management
server to save data. If the switch is running Fabric OS 5.3.X or later, the Management application
uses the SCP server to save data, if configured. If the switch is running Fabric OS 7.1 or later, the
Management application uses the SFTP server to save data, if configured. To make sure the built-in
FTP, SCP, or SFTP server is configured correctly, refer to
“Configuring an external FTP, SCP, or SFTP
server”
on page 128.
NOTE
Fabric OS switches must be running Fabric OS 5.2.X or later to collect technical support data.
NOTE
The HBA must be a managed Brocade HBA.
NOTE
You must have the SupportSave privilege to perform this task. For more information about privileges,
refer to
“User Privileges”
on page 1451.
To capture technical support and event information for specified devices, complete the following
steps.
1. Select Monitor > Technical Support > Product/Host SupportSave.
The Technical SupportSave dialog box displays.
2. Click the Generate Now tab, if necessary.
3. Click the SAN Products tab, if necessary, and complete the following steps.
Содержание Network Advisor 12.3.0
Страница 1: ...53 1003154 01 11 July 2014 Brocade Network Advisor SAN User Manual Supporting Network Advisor 12 3 0...
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Страница 86: ...34 Brocade Network Advisor SAN User Manual 53 1003154 01 Uninstalling a patch 2...
Страница 190: ...138 Brocade Network Advisor SAN User Manual 53 1003154 01 Fabric tracking 4...
Страница 216: ...164 Brocade Network Advisor SAN User Manual 53 1003154 01 User profiles 5...
Страница 462: ...410 Brocade Network Advisor SAN User Manual 53 1003154 01 Searching for an assigned event filter 9...
Страница 478: ...426 Brocade Network Advisor SAN User Manual 53 1003154 01 Microsoft System Center Operations Manager SCOM plug in 10...
Страница 612: ...560 Brocade Network Advisor SAN User Manual 53 1003154 01 Exporting Host port mapping 13...
Страница 620: ...568 Brocade Network Advisor SAN User Manual 53 1003154 01 Exporting storage port mapping 14...
Страница 720: ...668 Brocade Network Advisor SAN User Manual 53 1003154 01 Security configuration deployment 17...
Страница 744: ...692 Brocade Network Advisor SAN User Manual 53 1003154 01 Configuring Virtual Fabrics 19...
Страница 1036: ...984 Brocade Network Advisor SAN User Manual 53 1003154 01 Troubleshooting FCIP Ethernet connections 22...
Страница 1068: ...1016 Brocade Network Advisor SAN User Manual 53 1003154 01 Removing thresholds 24...
Страница 1098: ...1046 Brocade Network Advisor SAN User Manual 53 1003154 01 Swapping blades 25...
Страница 1104: ...1052 Brocade Network Advisor SAN User Manual 53 1003154 01 Searching the configuration snapshots 26...
Страница 1176: ...1124 Brocade Network Advisor SAN User Manual 53 1003154 01 SAN connection utilization 28...
Страница 1282: ...1230 Brocade Network Advisor SAN User Manual 53 1003154 01 Removing a frame monitor from a switch 30...
Страница 1306: ...1254 Brocade Network Advisor SAN User Manual 53 1003154 01 Viewing historical reports for a configuration policy manager 31...
Страница 1378: ...1326 Brocade Network Advisor SAN User Manual 53 1003154 01 Event logs 32...
Страница 1432: ...1380 Brocade Network Advisor SAN User Manual 53 1003154 01 MAPS integration with other features 33...
Страница 1448: ...1396 Brocade Network Advisor SAN User Manual 53 1003154 01 Upload failure data capture 34...
Страница 1490: ...1438 Brocade Network Advisor SAN User Manual 53 1003154 01 SAN shortcut menus A...
Страница 1494: ...1442 Brocade Network Advisor SAN User Manual 53 1003154 01 Call Home Event Tables B...
Страница 1524: ...1472 Brocade Network Advisor SAN User Manual 53 1003154 01 About Roles and Access Levels D...
Страница 1552: ...1500 Brocade Network Advisor SAN User Manual 53 1003154 01 Regular Expressions F...
Страница 1920: ...1868 Brocade Network Advisor SAN User Manual 53 1003154 01 Views H...