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Brocade Network Advisor SAN User Manual
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53-1003154-01
Device technical support
34
Device technical support
You can use Technical Support to collect SupportSave data (such as RASLOG, TRACE, and so on)
and switch events from Fabric OS devices.
To gather technical support information for the Management application server, refer to
“Capturing
technical support information”
on page 455.
Scheduling technical support information collection
You can capture technical support and event information for up to 50 devices. Technical
SupportSave uses the built-in FTP, SCP, or SFTP server configured on the Management server to
save data. If the switch is running Fabric OS 5.3.X or later, the Management application uses the
SCP server to save data, if configured. To make sure the built-in FTP, SCP, or SFTP server is
configured correctly, refer to
“Configuring an external FTP, SCP, or SFTP server”
on page 128.
NOTE
Fabric OS switches must be running Fabric OS 5.2.X or later to collect technical support data.
NOTE
NOTE
Technical SupportSave uses the built-in FTP root if the switch is running Fabric OS 5.2.X or later,
Network OS 2.1.X or later, and if the external FTP is configured with the Linux host IP address. You
must configure the Linux FTP configuration file by setting chroot_local_user to Yes.
NOTE
The Host must be a managed Brocade HBA.
NOTE
Scheduling technical support data collection is not supported on ESXi Servers.
NOTE
You must have the SupportSave privilege to perform this task. For more information about privileges,
refer to
“User Privileges”
on page 1451.
To capture technical support and event information, complete the following steps.
1. Select Monitor > Technical Support > Product/Host SupportSave.
The Technical SupportSave dialog box displays.
2. Click the Schedule tab.
3. Select the Enable scheduled Technical Support Data check box.
4. Select how often you want the scheduled collection to occur from the Frequency list.
5. Select the start date for the scheduled collection from the Start Date list.
This list is only available when you select Weekly or Monthly from the Frequency list.
6. Select the time you want the scheduled collection to begin from the Start Time Hour and
Minute lists.
Содержание Network Advisor 12.3.0
Страница 1: ...53 1003154 01 11 July 2014 Brocade Network Advisor SAN User Manual Supporting Network Advisor 12 3 0...
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Страница 86: ...34 Brocade Network Advisor SAN User Manual 53 1003154 01 Uninstalling a patch 2...
Страница 190: ...138 Brocade Network Advisor SAN User Manual 53 1003154 01 Fabric tracking 4...
Страница 216: ...164 Brocade Network Advisor SAN User Manual 53 1003154 01 User profiles 5...
Страница 462: ...410 Brocade Network Advisor SAN User Manual 53 1003154 01 Searching for an assigned event filter 9...
Страница 478: ...426 Brocade Network Advisor SAN User Manual 53 1003154 01 Microsoft System Center Operations Manager SCOM plug in 10...
Страница 612: ...560 Brocade Network Advisor SAN User Manual 53 1003154 01 Exporting Host port mapping 13...
Страница 620: ...568 Brocade Network Advisor SAN User Manual 53 1003154 01 Exporting storage port mapping 14...
Страница 720: ...668 Brocade Network Advisor SAN User Manual 53 1003154 01 Security configuration deployment 17...
Страница 744: ...692 Brocade Network Advisor SAN User Manual 53 1003154 01 Configuring Virtual Fabrics 19...
Страница 1036: ...984 Brocade Network Advisor SAN User Manual 53 1003154 01 Troubleshooting FCIP Ethernet connections 22...
Страница 1068: ...1016 Brocade Network Advisor SAN User Manual 53 1003154 01 Removing thresholds 24...
Страница 1098: ...1046 Brocade Network Advisor SAN User Manual 53 1003154 01 Swapping blades 25...
Страница 1104: ...1052 Brocade Network Advisor SAN User Manual 53 1003154 01 Searching the configuration snapshots 26...
Страница 1176: ...1124 Brocade Network Advisor SAN User Manual 53 1003154 01 SAN connection utilization 28...
Страница 1282: ...1230 Brocade Network Advisor SAN User Manual 53 1003154 01 Removing a frame monitor from a switch 30...
Страница 1306: ...1254 Brocade Network Advisor SAN User Manual 53 1003154 01 Viewing historical reports for a configuration policy manager 31...
Страница 1378: ...1326 Brocade Network Advisor SAN User Manual 53 1003154 01 Event logs 32...
Страница 1432: ...1380 Brocade Network Advisor SAN User Manual 53 1003154 01 MAPS integration with other features 33...
Страница 1448: ...1396 Brocade Network Advisor SAN User Manual 53 1003154 01 Upload failure data capture 34...
Страница 1490: ...1438 Brocade Network Advisor SAN User Manual 53 1003154 01 SAN shortcut menus A...
Страница 1494: ...1442 Brocade Network Advisor SAN User Manual 53 1003154 01 Call Home Event Tables B...
Страница 1524: ...1472 Brocade Network Advisor SAN User Manual 53 1003154 01 About Roles and Access Levels D...
Страница 1552: ...1500 Brocade Network Advisor SAN User Manual 53 1003154 01 Regular Expressions F...
Страница 1920: ...1868 Brocade Network Advisor SAN User Manual 53 1003154 01 Views H...