Altigen ACM 6.7, Руководство администратора

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Setting Answering Options
204 MAXCS ACM 6.7 Administration Manual
• Allow Calls to be Transferred or Conferenced to an Outside Number —when
checked, the internal extension user can log into voice mail, make a call to a second
party, then transfer or conference to a third party.
• Allow User to Configure Forwarding, Notification, and Reminder Call to an
Outside Number
—This setting regulates extension call forwarding, voice mail
notification, and reminder call configuration. If this setting is not checked, you will
see a warning message pop up when trying to set up forwarding to an outside
number. International calls are not allowed if the fourth option is not checked.
• Allow Outside Caller to Make or Return Calls from within VM System —when
checked, an outside caller can dial into the system, log in to the extension’s voice
mail, and make or return calls from the voice mail (Zoomerang feature).
International calls are not allowed if the fourth option is not checked.
• Allow Outside Caller to Make or Forward International Calls from within VM
system
—This setting regulates making international calls from voice mail and
forwarding to an international number. You need to check the second and third
options to be able to check this configuration.
Caution!
Allowing any of these options may increase the potential for toll fraud. Make
sure the password is properly configured to prevent an intruder from using this
voice mail box to make an outbound call. AltiGen recommends that you leave
the fourth option unchecked for all extensions at all times.
Setting Answering Options
Answering options include forwarding, handling busy calls, handling no-answers and
other options. Which options are available depends on the type of extension. Virtual and
physical extensions each use somewhat different answering options.
You can use
Apply to to apply answering settings to one, some, or all extensions. See
“About the Apply To Button” on page 184 for more information on using Apply to .
However, since the available options vary with the type of extension, you can only apply
the choices to the same type of extension.
For example, If you are working with the settings for a virtual extension, you can use
Apply to to apply changes to one, some, or all virtual extensions, but not to physical
extensions.
To work with extension answering options, select the extension number from the
Agent/Supervisor/Extension list, then click the Answering tab.