Altigen ACM 6.7, Руководство администратора

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Setting General Trunk Attributes
120 MAXCS ACM 6.7 Administration Manual
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Trunk Call Predial String —To have the system automatically insert the configured
digits whenever the selected trunk is used for outgoing calls. This feature is used to
prevent having to dial “9” twice for trunk access when the system is used behind
another PBX system or this trunk is a Centrex line, which requires dialing “9” to make
a call. If you select this option, type the predial digit(s) into the text box.
•
Enable Centrex Transfer —When checked, the system is able to transfer an
incoming call to another outside number through the same trunk and release the
incoming trunk. Before you configure this option for the trunk, please make sure
your trunk is a Centrex line or supports the Release Line Transfer (RLT) feature.
Depending on the type of trunk, your configuration may be different:
•
If this is an analog Centrex line, you only need to check the Enable Centrex
Transfer check box. A FLASH signal will be transmitted to the CO if the
incoming trunk call needs to be transferred to an outside number.
•
If this is a T1-CAS trunk, you may need to add “transfer predial string.” From
the CO point of view, it is their feature code to initiate RLT. Please check with
your carrier to get the specification.
•
If this is a PRI trunk, you need to ask your carrier if they support RLT through
DTMF. Some carriers accept *8 to signal RLT. AltiGen PRI trunks currently do
not support 2-B channel transfer feature.
How to signal MAXCS that it is a Centrex transfer:
•
If a call is connected to an extension, the extension user needs to dial
FLASH * plus trunk access code and the outside number.
• If a virtual extension forwarding or speed dialing number is configured to an
outside number and the extension user transfers a call to the virtual extension
or speed dialing number, the system will add the Centrex FLASH automatically.
You don’t need to add the “*” in the forwarding or speed dialing digit stream.
•
Attribute—In Service makes the trunk available for use. Out of Service prevents
the trunk from being used (for example, while performing maintenance).
• Enable Tie Trunk —This configuration field is meaningful only if you use T1 or PRI
to connect two MAXCS systems back-to-back. Do not check this box if you connect
a MAXCS to a third-party PBX via T1 or PRI trunk.
When this configuration is checked, the system software will interpret the incoming
[ANI] [DNIS] digit sequence as [Caller’s Extension Number] and [Target Extension
Number]. An incoming tie trunk call will be routed to the target extension and all the
Incall Routing rules will be bypassed. If you do not check this box for system-to-
system tie trunk, the system will check the Ext. DID/DNIS Routing/Caller ID Routing
table first. If there is no match, the trunk incall routing rule will apply.
Note: The Enable Tie Trunk field under Board Configuration > Protocol needs
to be enabled for T1/PRI tie trunks as well. It will tell the system to transmit
[Caller’s Extension Number] and [Target’s Extension Number] as [ANI]
[DNIS] to the other system. In case this is a T1-CAS, which typically cannot
transmit any data to the CO, the system will use DTMF as a way to transmit
[Caller’s Extension Number] and [Target’s Extension Number] to the other
side of the tie trunk. Because the format is AltiGen proprietary, you may have
a problem if you enable this configuration when connecting to a non-AltiGen
PBX.
• Holiday Profile —A holiday profile can be assigned to a trunk. The drop-down list
selection is based on settings configured in the Holiday tab of System Configuration
(see “Routing Calls on Holidays” on page 55).