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Rockwell Automation Publication 1783-UM007I-EN-P - December 2017
Chapter 5
Troubleshoot the Switch
Troubleshoot Switch
Performance
The following table includes basic troubleshooting for issues that are related to
switch performance.
Issue
Resolution
Speed, duplex, and autonegotiation
Port statistics that show a large amount of alignment errors, frame check sequence (FCS), or late-collisions errors can
indicate a speed or duplex mismatch.
Common speed and duplex issues occur when duplex settings are mismatched between two switches, between a switch
and a router, or between the switch and a computer. These issues can occur from manually setting the speed and duplex
or from autonegotiation issues between the two devices. A mismatch occurs under these circumstances:
•
A manually set speed or duplex parameter differs from the manually set speed or duplex parameter on the
connected port.
•
A port is set to autonegotiate, and the connected port is set to full-duplex with no autonegotiation.
To maximize switch performance and be sure of a link, follow one of these guidelines when changing the settings for
duplex and speed:
•
Let both ports autonegotiate both speed and duplex.
•
Manually set the same speed and duplex parameters for the ports on both ends of the connection to the same
values.
•
If a remote device does not autonegotiate, configure the duplex settings on the two ports to the same values.
The speed parameter can adjust itself even if the connected port does not autonegotiate.
Autonegotiation and network interface cards (NICs)
Issues sometimes occur between the switch and third-party network interface cards (NICs). By default, the switch ports
and interfaces are set to autonegotiate. It is common for devices like laptops or other devices to be set to autonegotiate
as well, yet sometimes autonegotiation issues occur.
To troubleshoot autonegotiation issues, try manually setting both sides of the connection. If the issues persist, try
upgrading the NIC driver to the latest firmware or software.
Cable distance
If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance from the switch
to the connected device meets the recommended guidelines.
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Страница 10: ...10 Rockwell Automation Publication 1783 UM007I EN P December 2017 Table of Contents Notes ...
Страница 12: ...12 Rockwell Automation Publication 1783 UM007I EN P December 2017 Preface Notes ...
Страница 72: ...72 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 2 Get Started Notes ...
Страница 148: ...148 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 3 Configure Switch Features ...
Страница 282: ...282 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 3 Configure Switch Features Notes ...
Страница 317: ...Rockwell Automation Publication 1783 UM007I EN P December 2017 317 Monitor the Switch Chapter 4 ...
Страница 319: ...Rockwell Automation Publication 1783 UM007I EN P December 2017 319 Monitor the Switch Chapter 4 ...
Страница 325: ...Rockwell Automation Publication 1783 UM007I EN P December 2017 325 Monitor the Switch Chapter 4 ...
Страница 338: ...338 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 5 Troubleshoot the Switch Notes ...
Страница 396: ...396 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix A DataTypes Notes ...
Страница 404: ...404 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix B Port Assignments for CIP Data Notes ...
Страница 450: ...450 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix D Cables and Connectors Notes ...
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