ZyXEL Communications X2002, User Manual

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Chapter 18 Outbound Line Group
X2002 User’s Guide
278
18.5.2 Auto-Attendant for SIP Trunks
Use this screen to select which auto-attendant should be used with this outbound
line group. See
Chapter 19 on page 287 for information on configuring auto-
attendant. You can also configure your DID (Direct Inward Dialing) settings. Click
the
Auto-Attendant icon in the in the SIP Trunk section of the Outbound
Group configuration screen to view the screen as shown.
Figure 157 AA for SIP Trunks
Each field is described in the following table.
Table 96 AA for SIP Trunks
LABEL DESCRIPTION
Auto-Attendant
Apply AA
Select the Auto-Attendant you want to use when calls come in on this
outbound line group.
Select FAX if you want to forward all incoming calls on this outbound
line group to a fax machine located at a specific extension.
Select Extension if you want to directly forward all incoming calls
through this outbound line group to an extension or a hunting group
number.
Select Skill if you want to forward all incoming calls on this outbound
line group to the group of agents associated with this skill name.
Extension
Number for Fax This field is only available if you select FAX in the Apply AA field. Type
the extension of the Fax machine you want to forward calls to.
Extension
Number This field is only available if you select Extension in the Apply AA
field. Type an extension or a hunting group number you want to forward
calls to.
DDI/DID
Mapping
Setting